Domestic Abuse

Help and Support

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If you are suffering because of domestic abuse or know someone who is you can call the ‘You First’ freephone helpline: 08002346266 or email


Service Update - Covid 19

In light of COVID -19 (Coronavirus) outbreak and in response to national Public Health advice, some changes to IOW domestic abuse services have been made but we want to reassure residents that all the domestic abuse services are working closer together at this time. The domestic abuse services on the Island are adapting the way they work to ensure that help continues to be available for anyone experiencing domestic abuse. 

You First, the IOW Domestic Violence and Abuse support provider have contingency plans in place to keep their service running throughout this current period and welcome contact from anyone experiencing this form of abuse who may need support on 0800 234 6266

The You First support phone lines are being covered and the office is currently open every day from 9am-5pm, Support workers are completing remote support with clients over the phone, we are conducting some face to face meetings where possible and safe to do so, although this is being regularly reviewed and will follow Government guidelines and the completion of a risk assessment.

They also have a ‘live chat’ facility on the You Trust website This service is available Monday, Wednesday and Friday 9am-3.30pm. They can also be contacted via Facebook on a Friday between 9am and 10am, just search for You First.

Hampton Trust are able to offer a range of services to support people wanting to change their behaviour in their intimate relationships. They offer assessment, some 1-1 support and their accredited  behaviour change groupwork, ADAPT. Self- referrals are welcomed as well as referrals from agencies. They can be contacted on 02380 009 898 to discuss individual cases, make referrals or ask for advice. You can also access information on their services on their website

Wight DASH are running Freedom Programme and Domestic Abuse Recovery Toolkit virtually.  This will continue to be delivered online in the medium term. They hope to have ACEs programme available online within the next few weeks. 

One to one support is now resumed in the community, where social distancing can be managed, and by appointment in WOW! Women's centre.  WOW! Women's Centre opens with effect from 28th September. All activities and drops in will need to be booked in advance so that they can remain Covid secure. They are asking all members to wear face coverings when moving around the building.  A weekly timetable will be produced and will be found on their social media, newsletters and website.  The contact number for WOW! is 01983 300423 and for Wight DASH programmes and one to one support, 01983 825981 or 300424. They will continue to provide telephone support for those unable to access the centre or for those self isolating. Moving forward they are planning a parallel programme of in person and online activities to extend their reach during these difficult and challenging times. 

Links to current COVID19 posters and leaflets:

·       COVID19 DA leaflet - Hampshire Police

·       COVID19 perpetrator poster - Hampton Trust

·       COVID19 update leaflet - You First and Connect   


Domestic Abuse referral pathway

This IW Domestic Abuse Referral Pathway provides a clear visual pathway on how to respond to a domestic abuse disclosure and the services that are available to signpost too and the support that is available.

If you or someone else is in immediate danger or at serious risk of harm, you are advised to call the police on 999.

If you don’t tell anyone about abuse, it is likely to continue and get worse over time. By telling someone, a friend, family member or one of the organisations listed on this page you will be able to start protecting yourself and your children. There are many different agencies you can call depending on the help you need.

Other organisations that can help:

  • National Domestic Abuse Helpline  - provide 24hour support, help and information. 0808 2000 247
  • Galop (Formerly Broken Rainbow) – specialist LGBT and anti-violence charity 0800 999 5428
  • Men’s Advice Line -  supports male victims of domestic violence 0808 801 0327
  • Isle of Wight Safeguarding Partnership - if you are worried about a child call 0300 300 0117
  • IW Adults Safeguarding Team - support adults with care and support needs who are at risk of domestic abuse call 01983 814980
  • Hourglass - a charity that works with elderly victims of abuse call 0808 8088141 
  • Southall Black Sisters - offer specialist advice, information, casework, advocacy, counselling and self-help support for Asian and African-Caribbean women. Services in several community languages. Tel: 0208 571 0800
  • Karma Nirvana - Karma Nirvana’s staff and most of its volunteers are survivors of forced marriage and HBV. Tel: 0800 5999 247
  • Hampton Trust – work with perpetrators to break the cycle of abuse, conflict and exploitation call 02380009898
  • Barnados - Supporting children affected by domestic abuse 08000087005

If you’re at risk of domestic abuse, remember the Silent Solution

In danger, need the police, but can’t speak? Make Yourself Heard.

The Silent Solution system enables a 999 mobile caller who is too scared to make a noise, or speak, to press 55 when prompted – to inform police they are in a genuine emergency.

  1. Dial 999
  2. Listen to the questions from the 999 operator
  3. Respond by coughing or tapping the handset if you can
  4. If prompted, press 55.  This lets the 999 call operator know it’s a genuine emergency and you’ll be put through to the police. 

  For more information go to: Make Yourself Heard

Hollie Guard App

Hollie Guard is a free app for smartphones that has been designed to protect both men and women from possible danger. Hollie Guard turns your smartphone into an advanced personal safety device at the touch of a button.

 If in danger, simply shake your phone to generate an alert - your location, audio, and video evidence of the incident will automatically be sent to your emergency contact via text and email. Shake it again and it sends out a high pitched alarm and the flash starts to strobe, in order to attract maximum attention. From the moment Hollie Guard is activated, your location is tracked and can be viewed in real time by your emergency contact. .

See Hollie Gazzard Trust to learn more about the trust and the free Hollie Guard smartphone app