Environment Officers

Frequently Asked Questions for this Service

Question: Between which dates are the dog beach bans valid?

Answer: The dog bans are valid from 1st May - 30th September. - Related Link

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Question: I have found a dog wandering in the street, what should I do?

Answer: Please contact the Council via 821000. Your call will be dealt with by the Council's contact centre and the Dog Service will be advised. It would be very helpful if you could give a description of the dog and where you saw it roaming.

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Question: How do I make a complaint about a barking dog?

Answer: You can make a complaint either: in person, by telephone 823000, e-mail eh@iow.gov.uk or letter addressed to Environmental Health, Jubilee Stores, The Quay, Newport, Isle of Wight PO30 2EH. Your complaint should include:- . Your name, address and a daytime phone number. The address where the noise is coming from. When and for how long the noise occurs (it will help if you have kept a written record of the times and dates when the problem has occurred). The way the noise affects you (for example, it keeps you awake). Anything you have done to try to deal with the problem (for example, speaking to the person making the noise). We will keep your name and address in strictest confidence. However, the person you have made a complaint about may guess who has complained, or may approach you to ask if you have made the complaint.

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Question: I have a dog to be micro-chipped, what do I do?

Answer: We would recommend talking to your vet or looking out locally for free micro chipping events around the Island.

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Question: What do I do if I know of a dangerous dog?

Answer: Dog on dog case is a civil case to be dealt with privately between the owners and reported to the police.
Dog on person attack is a police only matter.
Members of the public thinking a dog should be muzzled can only be enforced by the police through a court.
Environment Officers do not deal with dangerous dogs.

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Question: Cruelty to dogs?

Answer: Any cruelty or concerns for animals welfare are for the RSPCA to decide on and they will act on if felt necessary the IW Council do not deal with these situations.

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Question: What do I do if I have found a stray dog?

Answer: If a dog is secured please ring the Isle of Wight Council dog service on 01983 821000 where the service will be notified and one of our Environment Officers will shortly be in touch to arrange collection.

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Question: How do I report Dog Fouling on the highway?

Answer: Any dog fouling found on the Highway including pavements should be reported to Island Roads to clean up.

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Question: What can I do if I have persistent dog fouling in my area?

Answer: The following areas Brading/Chillerton/Fishbourne/Gurnard/Havenstreet/Lake/Newport/Northwood/Rookley/Ryde/Totland/Freshwater/Cowes/East Cowes/Seaview/Nettlestone and Yarmouth can be brought to the attention of the Isle of Wight Council by phoning 821000 and leaving a message with the call centre for the Dog Service. All other areas can notify their local Parish or Town councils of their concerns.

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Question: Does the Isle of Wight have Dog Control Orders on Public Rights of Way?

Answer: The Isle of Wight currently has 3 different orders in place:

Fouling of Land Order i.e. the removal of dog mess - this applies to all Public Rights of Way
Dog Exclusion Order - prohibiting dogs from various beaches
Dogs on Leads - which is relevant to all verges and pavements next to roads where cars / vehicles travel (NOT relevant to PROW)
The Council's Environment Officers enforce these orders and the full order wording can be read on the Isle of Wight Councils own Environment Officer webpage.

- Related Link

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Question: Where can I find out what island Beaches have dog exclusion areas?

Answer: Please click on the link below for maps showing the dog exclusion areas. Implementation of this order is conducted by The Safer Neighbourhoods Partnership. For further information call please 821000.
- Related Link

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Question: Where can I walk my dog on Island Beaches?

Answer: Please take a look at this web page where you will find out about dog friendly beaches:
- Related Link

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Question: I would like to report an overflowing dog bin or a replacement of a dog bin?

Answer: All Island dog bins are managed by Island Roads.

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