Help Centres

Ryde Help Centre

 

Service Update  - Help Centre closed

Due to Covid-19 restrictions the Help Centre is currently closed.  Please contact 01983 821000 if you require assistance from the Isle of Wight Council. You can also visit our A to Z of services, to select and view individual service information.

Citizens Advice IW continue to offer advice, information and guidance but are not currently available for face to face interviews.  You can access their online services citizensadviceiw.org.uk or call 03444 111 444 (charged at local rate) .

 

Ryde Help Centre -  is based in Ryde Library

Ryde Help Centre provides assistance and support to local residents to use digital resources, directing customers to use online transactions through a number of self service options available at this site with some direct support.  This then leaves the face-to-face advice for those in greatest need.  Assistance and support through digital channels is provided with regards to a wide range of Council services which include, Housing Benefit and Local Council Tax Support, Council TaxBlue Badge and Waste Collection.

Opening Times: 

Monday, Tuesday, and Friday between 9.00am - 5.00pm.

Please Note: Ryde help centre will be closed between 12.15pm - 1.30pm

Phone:

01983 821000

Address:

Ryde Help Centre, Ryde Library, 101 George Street, RYDE, Isle of Wight, PO33 2JE.

Other sites you can get help and support or access a self-service facility

  • Newport Help Centre provides assistance and support to local residents to use digital sources, directing customers to use online transactions through a number of self service options available at this site with some direct support.  This then leaves the face-to-face advice for those in greatest need.  Assistance and support through digital channels is provided with regards to a wide range of Council services which include, Housing Benefit and Local Council Tax Support, Council Tax, Blue Badge and Waste Collection.