Public Health - Coronavirus (COVID-19) Recovery

Guidance for vulnerable people


Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

The government has issued new guidance for clinically extremely vulnerable people

This guidance is for everyone who has been identified as clinically extremely vulnerable. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this. You may have been advised to shield in the past.

This guidance is effective from 2 December 2020.

Isle of Wight Council  telephone support helpline for vulnerable Islanders

The Council telephone support helpline is available to support our most vulnerable residents affected by coronavirus self-isolation measures.

'Out and About' cards

Working as part of the Age Friendly Island partnership we have developed a set of ‘out and about cards’ part-funded by the National Lottery Community Fund, to help people move towards the ‘new normal’. 

The cards are to help people feel more confident when they are out and about, having to social distance as well as follow other covid-secure measures that are in place . 

These cards are for people who:

  • Find social distancing challenging. For example they may have a visual impairment or have difficulty in understanding social distancing instructions.

  • Are exempt from wearing a face covering under the Government Guidance.

  • Find the use of face coverings by other people challenging. Face coverings make communication difficult for those who rely on lip reading and facial expressions

  • Feel they need time and space. They may have been shielding and are just starting to get back out and about.

If you see someone with these cards when you are out and about, please be patient and considerate. 

How to get an 'Out and About' card

Age Friendly Island and partner organisations are running a pilot to find out how useful people find the cards. If the feedback is positive, we hope to then have more available for wider use. If you or someone you know would benefit from using these cards please contact Age UK on 01983 525282 or download and print the set of cards from our website.

Help us to make people aware 

We are encouraging businesses to use posters within their venue to help raise awareness about the purpose of the ‘out and about’ flash cards. By putting up the posters you will be supporting people who are using them and helping them to feel confident whilst out and about Download the posters from our campaign toolkit web page