Public Health - Coronavirus (COVID-19)

NHS Test and Trace

The NHS Test and Trace service will play an important role in identifying and containing any future outbreaks of coronavirus (COVID-19). It will save lives, help us to protect the Island and our local healthcare system as we move out of lockdown. 

The more rapidly people who may have been at risk of infection can be identified the more effectively we can reduce the spread of the virus and maintain transmission at low levels.

By working together and playing our part, we can all help to keep our friends, families, communities and our Island safe.


The council is supporting the new NHS Test and Trace app, which will be tested here on the Isle of Wight before a national rollout.

Led by the Department of Health and Social Care, the council will be giving local support to the national team. The feedback from the trial of the previous app on the Isle of Wight has been used to create the new version. As well as a different approach to privacy and data management, it has a new appearance and lot of new functionality, some of which was suggested by Island users.  

Its check in function will allow users to check into participating businesses via the app and they will be alerted if they have recently visited a venue where they may have come into contact with someone with COVID-19. Businesses who want to join in will be able to create and download a unique QR code to display at entrances.

The app team invites feedback on the app and can also provide further information.

You can also watch a video of Cllr Stewart welcoming the app trial

If you have coronavirus (COVID-19) symptoms

If you or someone you know develops coronavirus symptoms you should immediately self-isolate and book/order a test. 

You need to get the test done in the first five days of having symptoms. 

Coronavirus symptoms are:

  • a new, continuous cough
  • a high temperature
  • a change in your sense of smell or taste

Getting a coronavirus test

The coronavirus testing centre for the Isle of Wight is based at Newclose County Cricket Ground, Blackwater Road, Blackwater, PO30 3BE. 

Coronavirus (COVID-19) getting tested provides details of all the latest guidance.

Testing at the testing centre is available between 9am and 2.30pm, Monday - Saturday (not Sundays) and can be used by people arriving in a car or on foot. Up to four people may travel in a car to be tested from the same household.

Staffed by the NHS, the testing centre forms part of a national network of facilities which aim to carry out thousands more swab tests to identify if people have the virus.

Postal tests

If you are unable to travel to Newclose Cricket Ground to have a test, then you can apply for a coronavirus postal test (home testing kit).

Essential worker testing

If you fall into any of the below categories you can apply for an essential workers coronavirus test.

  • essential worker
  • live with an essential worker, including NHS or social care staff
  • asking for tests for the residents and staff of a care home
  • have a verification code from your employer

About the test

The test involves taking a swab of the inside of your nose and the back of your throat, using a long cotton bud, instructions will be provided with the test.

View an NHS video about the home testing kit


If your test is negative, you and other household members no longer need to self-isolate.

If your test is positive, you must complete the remainder of your 10-day self-isolation. 

Anyone in your household must also continue to complete self-isolation for 10 days from when you started having symptoms. If they start to develop symptoms during that time, they should get tested and the household must isolate for a further 10 days.

A positive test result for coronavirus, will mean you will be contacted by the NHS test and trace service and you will need to help the NHS test and trace team with their investigations.

Contact tracing

If your test for coronavirus is positive, you will be contacted by the national contact tracing team who will:

  • Contact you by text, email or telephone
  • Send you a link to complete a confidential online account of your recent close contacts (this may be followed up by telephone)

  • In line with data protection rules contact those people that you’ve been in contact with

  • Not share your identity.

The NHS test and trace team will ask you to confidentially share details of people with whom you have had close, recent contact and places you have visited. 

It is important that you respond as soon as possible so that other people who might be at risk can be contacted quickly and given the right advice.

View further information on the NHS test and trace service.

Guidance for accommodation providers  - if a guest displays symptoms of COVID-19

If a guest is displaying signs of the COVID-19 virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and request a test.

If they are confirmed to have COVID-19, they should return home if they reasonably can.

If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow Government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection.

Further Information

View our informative web pages for visitors - Respect, Protect and Enjoy the Island

View our guidance on how to become a covid-secure business

Outbreak Management

View our Local Outbreak Control Plan.

Read our Frequently Asked Questions.