Adult Social Care - Keeping Adults Safe

Frequently Asked Questions for this Service

Question: Who is an adult at risk?

Answer: The Care Act defines an adult at risk as “an adult who has care and support needs and is, or is at risk of being abused or neglected and unable to protect themselves against the abuse or neglect because of those needs”

Has this FAQ answered your query?

Question: What is adult abuse?

Answer: Abuse is mistreatment by any other person or persons that violates a person’s human and civil rights. The abuse can vary from treating someone with disrespect in a way, which significantly affects the person’s quality of life, to causing actual physical suffering.·Abuse can be Physical, Psychological or Emotional, Financial or Material, Neglect, Discriminatory, Institutional.

Abuse can happen anywhere – in a residential or nursing home, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.


Has this FAQ answered your query?

Question: What things should I consider if I feel I'm being abused?

Answer: If you feel that you might be at risk of abuse you should consider the following actions, which might help to reduce that risk. Often abusers are only successful because they keep you quiet or stop others from finding out what is happening to you. It is therefore wise to:

•Maintain contact with any friends or neighbours that you have known for a long time and who you are confident can be trusted;

•Keep in contact with those friends and neighbours if you move to a new address. If you cannot go to see them, try to write letters regularly telling them about your new life and what is happening to you.

•Encourage friends to visit you at home and try to join a local group or club. The more interaction you have with other people the less chance there will be for you to become isolated.

•Have regular medical or dental appointments. Dentists and GP's are people who should be able to talk to you, or spot signs that you are being abused.

•Make sure that people are aware that you know where you have put important documents or property, and always open and post your own mail. If you have to rely on others to post your own mail then try to use more than one person. Don't leave cash, jewellery, or valuable possessions lying about.

•Talk to a lawyer about arrangements that you can make for any future possible disabilities or problems, and always get legal advice before making arrangements for someone to take care of you in exchange for your property, possessions, or money. Don't allow anyone to keep from you the details of your finances or property management.

•Don't sign anything unless it has been checked by someone not involved and independent of the issue. If someone asks you to sign a Power of Attorney, always get independent advice to make sure you understand what it means.


Has this FAQ answered your query?

Question: Who should I contact if I am being abused or suspect that someone is being abused?

Answer: If you are worried about another adult being abused, please contact the Adult Safeguarding Team on 01983 814980 or via email at abusereporting@iow.gov.uk Out of hours contact the Emergency Duty Team on 01983 821105.

Police
If you think a crime has been committed, report it to the police immediately. In an emergency, call 999; otherwise, call your local station on 101.

Social Care inspection bodies
If you have concerns about bad practices or abuse in a care home or by domiciliary care services, contact the appropriate organisation. These organisations do not regulate care provided through personalised services, unless you receive care from a structured care service.

In England, it is the Care Quality Commission (tel. 03000 616161)

General Practitioners/practice nurses/dentists
You can speak, in confidence, to your GP, practice nurse or dentist if you are being harmed. If you know an adult at risk who needs medical attention or seems to be emotionally upset, talk to them about seeing their GP or, with their permission, talk to a doctor/practice nurse on their behalf.


Has this FAQ answered your query?

Question: Who should I contact if I am being abused or suspect that someone is being abused?

Answer: The Safeguarding Adults Board is a strategic body rather than an operational one, so we do not receive or process reports of abuse. If you are worried about another adult being abused, please contact the Adult Safeguarding Team on 01983 814980 or via email at safeguardingconcerns@iow.gov.uk. Out of hours contact the Emergency Duty Team on 01983 821105. Please click on the link below for more information on keeping adults safe.

If you think a crime has been committed, report it to the police immediately. In an emergency, call 999; otherwise, call your local station on 101.

Social Care inspection bodies
If you have concerns about bad practices or abuse in a care home or by domiciliary care services, contact the appropriate organisation. These organisations do not regulate care provided through personalised services, unless you receive care from a structured care service.

In England, it is the Care Quality Commission (tel. 03000 616161)

General Practitioners/practice nurses/dentists
You can speak, in confidence, to your GP, practice nurse or dentist if you are being harmed. If you know an adult at risk who needs medical attention or seems to be emotionally upset, talk to them about seeing their GP or, with their permission, talk to a doctor/practice nurse on their behalf.
- Related Link

Has this FAQ answered your query?