Council Tax Reductions

Frequently Asked Questions for this Service

Question: Why do I need to complete and return the form?

Answer: If you receive a form regarding a Council Tax discount or Exemption this must be completed and returned to ensure that the information we hold is up to date.

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Question: What if there is a Student nurse resident in the property

Answer: This will depend on how many adults over the age of 18 are resident in the property. Proof of student certificate is required

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Question: What if there is a school / college leaver aged under 20, resident, who has left school / college after 30 April

Answer: This will depend on the amount of residents over the age of 18 in the property. (They will be non-counting until 1 November of same year even if employed) Proof of date of birth and that they have ceased to undertake a qualifying course or a full time course of education during the relevant period is required.

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Question: If there is a resident who is defined as severely mentally impaired is there a reduction on the Council Tax?

Answer: This is dependant on the number of adults over the age of 18 living in the property. An application form must be completed by a registered medical practitioner confirming severe mental impairment of intelligence and entitlement to Incapacity Benefit, Attendance Allowance, Severe Disablement Allowance, Care component of Disability Living allowance (highest rate), an increase in the rate of disablement pension, disability working allowance, an unemployability supplement, a constant attendance allowance, income support that includes a disability premium.

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Question: If there is a person resident who is an apprentice is there a reduction on Council Tax?

Answer: This is dependant on the number of residents over the age of 18 in the property. Proof they are employed to learn a trade, business or profession and are undertaking a qualification accredited by qualifications and curriculum authority is required and proof of salary which is no more than £195 a week

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Question: I have an annex on my property and there is a planning restriction preventing me to let it out, can this be exempt from Council Tax?

Answer: Yes if it is unoccupied and occupation is prohibited. However, if it is used to extend the main home accommodation it would be treated as occupied. - Related Link

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Question: How do you define ‘major structural repairs’ in relation to a Council Tax exemption?

Answer: There is no specific definition for 'Major Structural Repair. It is an alteration to the structure of the property. To qualify for the exemption the property should be empty and unable to be lived in whilst the repair is being undertaken. - Related Link

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Question: Am I entitled to an exemption on my holiday home which has a planning restriction preventing occupation at certain times of the year?

Answer: You may be entitled to an exemption, please forward a copy of your lease detailing the periods that the property cannot be occupied to Revenues & Benefits, Council Offices, Broadway, Sandown, PO36 9EA

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Question: How do I appeal the Council Tax bill I have been sent when the work to my new build has not been completed?

Answer: The property is considered to be substantially complete when, in the inspectors opinion, it will be ready for occupation within 3 months. An exemption of up to 6 months can be applied from the date of the completion notice. If you disagree that the property is substantially complete you should write to the Valuation Office within 28 days giving details of the reasons- this information is contained within the completion notice letter. - Related Link

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Question: Is there a reduction if there is a person resident who is a volunteer Care worker?

Answer: This is dependant on the number of residents over the age of 18 in the property. You must be providing care on behalf of a relevant body and not earning more than £44.00 a week, care provided must be at least 24 hours per week. A letter from the employer confirming this is required.

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Question: My partner is overseas serving in the Army, can I claim a single person discount?

Answer: A single person discount cannot be claimed as your property remains their sole and main residence as it is where they will return to when they are not in the Army.

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Question: My self and my partner choose to live in separate residences can we have Single Person Discount?

Answer: You need to write to us providing the details and it will be considered taking into account all the circumstances.

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Question: My mother/father has moved into a care home but they still own their own property, what happens to their Council Tax?

Answer: An exemption can be awarded if they own the property and whilst they are absent receiving personal care. Applications can be found at "Do it online" on the Councils' website or by telephoning 01983 823901 or emailing Council.tax@iow.gov.uk
Council Tax Exemptions e form is available to complete online
- Related Link

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Question: I am contractually obliged to live elsewhere in my job, can I have a discount?

Answer: To qualify for a discount the criteria is that accommodation is being provided to a person (and his or her spouse, or a couple residing together as man and wife) by their employer;
1.where it is necessary for the proper performance of the duties of the employment that the employee should reside in the dwelling
2.where the dwelling is provided for the better performance of duties and it is customary for employers to provide dwellings to employees
3.where there is a special threat to the employee's security, special security arrangements are in force and the employee resides in the dwelling as part of those arrangements.

To apply go to the Councils' website under Council Tax to Do it online. Proof must be supplied from the employer, for example a copy of the contract of employment confirming it is necessary to reside at the address - Related Link

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Question: How do I register for Paperless billing (e-billing)

Answer: Before you sign up to receive your bill by email you have to register to 'My Account'. It takes just a few minutes to register and only seconds to opt for a paperless bill.

To receive your 2019/20 Council Tax bill by email you will need to register via the council’s website by 14 February from the following link and clicking 'Register for Paperless Billing'.

- Related Link

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