Housing Benefit - Entitlement

Local Council Tax Support


 Service Update:

Due to essential maintenance to our core IT system, this will impact on the availability of the Customer Portal which is used by residents to make a claim for Housing Benefit and Local Council Tax Support.

The Customer Portal will not be available on Sunday 4th August 2019 from 08.00am until Monday 5th August 2019.

Service will be restored as soon as possible but in the meantime if you want to make a claim for Local Council Tax Support, please let us know by using our online send a message to this service form or email housing.benefit@iow.gov.uk

Please Note: Once the service has been resumed you will need to complete a claim through the Customer Portal.

 We are sorry for any inconvenience caused within this time period.

Local Council Tax Support (LCTS) is the new scheme following the abolition of Council Tax Benefit on 31 March 2013.

LCTS helps people on low income to pay their Council Tax. If awarded, LCTS is deducted from your Council Tax liability, reducing your bill.

To claim Local Council Tax Support you must be the person liable to pay the council tax bill for a property.

Application Process

  •  To apply for Local Council Tax Support, please complete the online application form through our online customer portal.

Further information