Guidance and Advice
From Tuesday 5 January 2021, the Island will go into lockdown. We all need to play our part to keep the Island safe.
View up to date COVID-19 information and guidance for the Isle of Wight, on the Keep the Island Safe website
Full guidance on Coronavirus (COVID-19) provided by GOV.UK
Council Service Changes - Lockdown restrictions from 5 January 2021
The government has announced a new national lockdown restriction. This means that some of our council services will be making changes to how they are being delivered and when they will be open.
Please visit our online AZ services directory and select the service you need. The AZ service information will provide you with details of any temporary changes and service closures.
The COVID-19 vaccination programme is being rolled out across the Island by the NHS. Read more information on the vaccination programme in Hampshire and the Isle of Wight.
Are you are a provider of care and support, or a front-line worker within Social Care? If yes and you have a question about vaccination or need support to access vaccination, please contact us by emailing: Vaccination@iow.gov.uk
Isle of Wight Council telephone support helpline for vulnerable Islanders
The Council telephone support helpline is available to support our most vulnerable residents affected by coronavirus self-isolation measures.
Call 01983 823 600 Monday to Friday 9am to 5pm, Saturday and Sunday 10am to 3pm for support. You can also email email@example.com.
If you call when the helpline is closed, the WightCare out of hours service will advise you how to get the support you need.
This helpline is for anyone who needs help because of self-isolation, who is alone with no local network of friends, family or neighbours and needs support, who feels vulnerable and may need assistance with:
- help to access pharmacy delivery services and health care needs.
- Access to online shopping services
- Signposting for assistance with dog walking
- Signposting to partner agencies for support with issues arising from isolation including welfare, finance, mental health, childcare issues, crisis advice and support or other caring responsibilities.
Isle of Wight Council and voluntary networks have worked together to provide this helpline to ensure those that need assistance are supported during the coronavirus pandemic.
Guidance for Islanders who are clinically extremely vulnerable
View our guidance for Islanders who are Clinically Extremely Vulnerable.
There are three simple actions we must all do to keep on protecting each other.
- Wash hands. Keep washing your hands regularly.
- Cover face. Wear a face covering in enclosed spaces.
- Make space. Stay at least 2 metres apart or 1 metre with a face covering or other precautions.
Getting tested for coronavirus
If you have had COVID-19 symptoms, the Isle of Wight coronavirus testing centre is at Newclose Cricket Ground, Blackwater Rd, Newport PO30 3BE.
If you have any of the symptoms below, please self-isolate and book a test.
- high temperature
- a new, persistent cough
- a loss of taste and smell
You can book a test online at www.nhs.uk/coronavirus or by calling 119.
Please book a test and do not just turn up!
Please do not travel to the mainland if you are offered a test there. Request another test or get a postal test.
Free testing for people who do not have COVID-19 symptoms is starting on the 16 February and will last for six weeks. This is called 'community testing'.
Learn more and book a test.
Be prepared for self-isolation.
Self-isolation is when you must stay at home because you have or might have COVID-19 (coronavirus).
It is different from lockdown because you can't leave your home except to go out to your garden.
View the latest guidance on our Keep the Island Safe website: self isolation
'Out and About' Cards
Working as part of the Age Friendly Island partnership we have developed a set of ‘out and about cards’ to help people move towards the ‘new normal’. To discover more about these cards please visit our guidance for vulnerable people web page.
Community COVID-19 information for the Isle of Wight
The Keep the Island Safe website is a community resource with links to local hubs, food and essentials, pharmacy information, mental health, benefits and money and much more.
Information for Island businesses
Visit our Keeping Island businesses covid secure web pages.
Cross Solent Travel Advice
Please see latest information from:
View our Local Outbreak Control Plan.
Read our Frequently Asked Questions.
If you're visiting the Isle of Wight please read our visitor guidance, our guidance provides practical information on what to know before you go, respect and protect the Isle of Wight.
Statement and Guidance to ensure safe care home visiting
View the latest guidance on care home visiting.
Privacy Notice, COVID-19
The Isle of Wight Council is committed to keeping your personal information safe and processing it in accordance with our obligations under the General Data Protection Regulation. Please view our Privacy notice for COVID-19 response activity.