Penalty Charge Notices (PCN)

Frequently Asked Questions for this Service

Question: Who should cheques be made payable to?

Answer: Cheques should be made payable to Isle of Wight Council

Has this FAQ answered your query?

Question: I have just received a Penalty Charge Notice, how much is it for?

Answer: The charge for a Penalty Charge Notice is either £50 or £70. However, if payment is received within 14 days from the date of issue, the discounted charge of £25 or £35 will be accepted.



Has this FAQ answered your query?

Question: Can I pay my Penalty Charge Notice by instalments - if so, how?

Answer: Under current regulations, the Council are not obligated to offer payment by instalments for a Penalty Charge Notice (PCN) as a PCN is a Penalty issued to deter motorists from parking in contravention of the traffic regulations. The deterrent may be compromised if small repayments, or long term payment arrangments, are accepted in settlement of such notices. However, the Council will consider instalment requests.

The request must be put in writing and if an agreement is accepted by Parking Services, a letter of confirmation will be sent stipulating the terms of the payment arrangment. If the terms of the agreement are not adhered to, the repayment plan will automatically be cancelled and it will not be reinstated. The remaining balance will then become due.

It should also be noted that any additional PCN's will not automatically be added to an existing agreement upon request.

Has this FAQ answered your query?

Question: Which contraventions incur the higher and lower penalty charge?

Answer: Higher level contraventions: £70
01 Parked in a restricted street during prescribed hours
02 Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force
12 Parked in a residents' or shared use parking place without clearly displaying either a permit or voucher or pay and display ticket issued for that place
14 Parked in an electric vehicles charging place during restricted hours without charging
16 Parked in a permit space without displaying a valid permit
18 Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited
20 Parked in a loading gap marked by a yellow line
21 Parked in a suspended bay/space or part of bay/space
23 Parked in a parking place or area not designated for that class of vehicle
25 Parked in a loading place during restricted hours without loading
26 Vehicle parked more than 50 cm from the edge of the carriageway and not within a designated parking place
27 Parked adjacent to a dropped footway
40 Parked in a designated disabled persons parking place without clearly displaying a valid disabled persons badge
41 Parked in a parking place designated for diplomatic vehicles
42 Parked in a parking place designated for police vehicles
45 Parked on a taxi rank
99 Stopped on a pedestrian crossing and/or crossing area marked by zig-zags
70 Parked in a loading area during restricted hours without reasonable excuse
74 Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited
81 Parked in a restricted area in a car park
85 Parked in a permit bay without clearly displaying a valid permit
87 Parked in a disabled persons parking space without clearly displaying a valid disabled persons badge
89 Vehicle parked exceeds maximum weight and/or height and/or length permitted in the area
91 Parked in a car park or area not designated for that class of vehicle
92 Parked causing an obstruction

Lower level contraventions: £50
06 Parked without clearly displaying a valid pay & display ticket
05 Parked after the expiry of paid for time
04 Parked in a meter bay when penalty time is indicated
07 Parked with payment made to extend the stay beyond initial time
08 Parked at an out-of-order meter during controlled hours
09 Parked displaying multiple pay & display tickets where prohibited
63 Parked with engine running where prohibited
10 Parked without clearly displaying two valid pay and display tickets when required
11 Parked without payment of the parking charge
19 Parked in a residents' or shared use parking place displaying an invalid permit, an invalid voucher or an invalid pay & display ticket
22 Re-parked in the same parking place within one hour of leaving
24 Not parked correctly within the markings of the bay or space
30 Parked for longer than permitted
35 Parked in a disc parking place without clearly displaying a valid disc
36 Parked in a disc parking place for longer than permitted
73 Parked without payment of the parking charge
80 Parked for longer than the maximum period permitted
82 Parked after the expiry of paid for time
83 Parked in a car park without clearly displaying a valid pay & display ticket
84 Parked with additional payment made to extend the stay beyond time first purchased
86 Parked beyond the bay markings
90 Re-parked within one hour of leaving a bay or space in a car park
93 Parked in car park when closed
94 Parked in a pay & display car park without clearly displaying two valid pay and display tickets when required
95 Parked in a parking place for a purpose other than the designated purpose for the parking place
96 Parked with engine running where prohibited


Has this FAQ answered your query?

Question: What is a Late Witness Statement (form TE7) ?

Answer: If an applicant wishes to file a Witness Statement but the timescale specified for doing so on the Order for Recovery has elapsed, they may apply to file a Late Witness Statement.

In addition to the Late Witness Statement application (Form TE7) the applicant will need to file a Witness Statement (Form TE9). Both forms must be filed direct with the Traffic Enforcement Centre.

A Late Witness Statement application (Form TE7 and Form TE9) can only be submitted on limited grounds, which are detailed below:
• I did not receive the Notice to Owner / penalty charge notice (Parking contravention).
• I made representations about the penalty charge to the enforcing authority concerned within 28 days of the service of the Notice to Owner, but did not receive a rejection notice.
• I appealed against the local authority’s decision to reject my representation, within 28 days of service of the rejection notice, but have had no response to my appeal.
• The penalty charge has been paid in full.

The Witness Statement may be sent to the Traffic Enforcement Centre by e-mail or post:
By e-mail to: tec@justice.gov.uk
By post to: Traffic Enforcement Centre at
County Court Business Centre
St Katharine’s House,
21 – 27 St Katharine’s Street
Northampton
NN1 2LH

If you need to download the Late Witness Statement forms (Form TE7 and TE9), you may do so at the following link.

Alternatively, the said forms can be obtained from TEC by telephoning their help desk on 0300 123 1059 or 01604 619 450.
- Related Link

Has this FAQ answered your query?

Question: Can I pay my Penalty Charge on-line ?

Answer: Yes you can.

You may do this by logging on to iwight.com, and by following the prompts for on-line payments or by using the link provided. You will need to provide both the penalty charge notice number and your vehicle registration number (do not insert a gap in your registration number). Please be aware that the balance will not be showing on the system until after 11am the next working day. - Related Link

Has this FAQ answered your query?

Question: I would like to dispute a Penalty Charge Notice I have received, how can I challenge it?

Answer: You can submit a Challenge or Representation online using the link below. - Related Link

Has this FAQ answered your query?

Question: I have challenged my PCN, will the charge increase after 14 days?

Answer: No, when a challenge is received within the 14 days from issue, your PCN will be put on hold until a decision is made. If your challenge is rejected, you will then be given a further 14 days to pay at the reduced rate. You will not be given any further opportunities to pay this reduced charge.


Has this FAQ answered your query?

Question: I have just received a charge certificate, what can I do?

Answer: At this stage you have no legal rights to make formal representations against paying the penalty charge. The options available to you at present are to either pay the amount requested on the Charge Certificate or await receipt of the Order for Recovery, which will be sent to you in due course. The Order for Recovery will direct you to either pay the sum specified or file a Witness Statement, if applicable, by the date shown on the Order.

Has this FAQ answered your query?

Question: I have received a Notice to Owner for a vehicle that I no longer own, what should I do?

Answer: You need to make representations against the Notice to Owner. You should confirm in writing that you were not the owner of the vehicle at the time of the parking contravention. You should also supply the name and address of the person you sold the vehicle to, with the date of sale and any supporting evidence that may be relevant.

Representations can be made using the link below, or alternatively they can be sent by post to:
Isle of Wight Council (Parking Services)
PO Box 239
Newport
Isle of Wight
PO30 9FQ

- Related Link

Has this FAQ answered your query?

Question: If I am unhappy with a response that I have had to my challenge, (Pre NTO) what can I do?

Answer: In due course a Notice to Owner will be sent to the registered keeper. The Notice to Owner gives the opportunity to make a representations against the charge. The grounds on which representations may be made are detailed below:

The alleged contravention did not occur.
(Please explain why you believe no contravention took place)

• I was never the owner of the vehicle in question/ or
• I had ceased to be its owner before the date on which the alleged contravention occurred/ or
• I became its owner after the date on which the alleged contravention occurred.
(If you bought or sold the vehicle, you must give the new or former owner’s name and address if you have it. Please also provide the date of the transaction and any other details, and include copies of any documents such as an invoice or bill of sale)

• The vehicle had been permitted to remain at rest in the place in question by a person who was in control of the vehicle without the consent of the owner.
(Tick this box if your vehicle was stolen or taken without your consent. Please provide any supporting information that you may have e.g. any crime reference or insurance claim reference).

• We are a vehicle-hire firm and the vehicle was on hire under a hiring agreement and the hirer had signed a statement acknowledging liability for any PCN issued during the hiring period.
(The hiring agreement must be one which qualifies by containing prescribed particulars. You must supply the name and address of the hirer. Please also supply a copy of the signed agreement)

• The penalty charge exceeded the amount applicable in the circumstances of the case.
• (Tick this box if you think you are being asked to pay more than is required by law and explain why.)

• There has been a procedural impropriety by the enforcement authority.
• (Tick this box if you believe that the Isle of Wight Council has failed to comply with any requirement imposed by the Traffic Management Act 2004, by the Civil Enforcement of Parking Contraventions (England) Representations and Appeals Regulations 2007 or by the Civil Enforcement of Parking Contraventions (England) General Regulations 2007 Regulations.
• Please set out the statutory requirement, time limit or other procedural step with which you believe that the Council has failed to comply.)

• The Order which is alleged to have been contravened in relation to the vehicle concerned is invalid.
• (Please explain why you believe that the Order in question is invalid. Please note that this ground will not apply in respect of a provision in an Order to which Part VI of Schedule 9 to the Road Traffic Regulation Act 1984 applies.)

• This Notice should not have been served because the penalty charge had already been paid:
• in full; or
• at the discounted rate set in accordance with Schedule 9 to the Traffic Management Act 2004 Act and within the time specified in paragraph 1(h) of the Schedule to the Civil Enforcement of Parking Contraventions (England) General Regulations 2007.
(Please indicate the amount of the payment made and when and how the payment was made and include a copy of any supporting documentary information such as a receipt or bank statement. N.B. The discounted rate was 50% of the penalty charge and should have been paid not later than the last day of the period of 14 days beginning with the date on which the PCN was served.

If you make a representation and the representation is rejected by the Council, you will be sent an appeal form which gives you the opportunity to have the matter considered by an independent adjudicator.


- Related Link

Has this FAQ answered your query?

Question: I have received an Order for Recovery (Form TE3) for an unpaid penalty charge notice. What can I do?

Answer: An Order for Recovery (Form TE3) will be served on you when a penalty charge notice has been registered as a debt with the Traffic Enforcement Centre at Northampton County Court. A penalty may be registered with the Traffic Enforcement Centre when the Charge Certificate for that penalty has not been paid. The Order will give a date by which you must either pay the total amount shown, or file a Witness Statement (Form TE9). A Witness Statement can only be submitted on limited grounds, which are detailed below:
• I did not receive the Notice to Owner / penalty charge notice (Parking contravention).
• I made representations about the penalty charge to the enforcing authority concerned within 28 days of the service of the Notice to Owner, but did not receive a rejection notice.
• I appealed against the local authority’s decision to reject my representation, within 28 days of service of the rejection notice, but have had no response to my appeal.
• The penalty charge has been paid in full.
The Witness Statement must be filed direct with the Traffic Enforcement Centre. Details of how to complete and send the statement will be contained on reverse of the statement itself.

The Witness Statement may be sent to the Traffic Enforcement Centre by e-mail or post:
By e-mail to: tec@justice.gov.uk
By post to: Traffic Enforcement Centre at
County Court Business Centre
St Katharine’s House,
21 – 27 St Katharine’s Street
Northampton
NN1 2LH

If you need to download a Witness Statement (Form TE9), you may do so at the following link.

- Related Link

Has this FAQ answered your query?

Question: I have a warrant outstanding. I am willing to pay, can I have more time?

Answer: You should make this request to the relevant Enforcement Agency by telephoning the number printed on their correspondence.


Has this FAQ answered your query?

Question: I have received an Order for Recovery/TE3, what can I do now?

Answer: By the date given on the form, you can either pay the total amount shown as outstanding or file a statement if you believe you have grounds for not paying the charge.
To make payment, you can call 01983 823714 between 8am to 6pm Monday to Friday, or 9am to 1pm Saturdays. Alternatively, you can pay online at: www.iwight.com - go to online payments or you can send payment by cheque or postal order made payable to Isle of Wight Council to Parking Services, PO BOX 239, Newport, IOW, PO30 9FQ.
To file a statement
There are only four grounds on which you can make a statement (see form TE9 for details). Proceedings for contempt of court may be brought against you if you make or cause to be made a false statement in any document verified by a statement of truth without an honest belief in its truth.
You can file a Witness statement (form TE9) by email or by post
• By email - download form TE9 from www.justice.gov.uk/forms Complete the form and send it to tec@justice.gov.uk
• By post - by completing the enclosed form TE9 and sending it to the Traffic Enforcement Centre at the address provided.



Has this FAQ answered your query?

Question: Is it possible to give examples of when an appeal would be successful through the Traffic Penalty Tribunal?

Answer: No, the Traffic Penalty Tribunal are a private adjudication service and the Council do not have any involvement in the decisions made.

Has this FAQ answered your query?