Bins, recycling and rubbish
Service update - COVID-19
During the Covid-19 outbreak if you are self-isolating with symptoms for 7 days or with family for 14 days please follow the following advice:
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Use your usual household products like detergents and bleach.
- Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops.
- Place cleaning product plastic bottles & nozzles in the recycling.
- Place used kitchen towel, tissues and wipes in the general waste.
- Wash tea towels and cleaning clothes appropriately.
- Personal waste such as tissues and disposable cleaning clothes must be placed in the general waste.
During your period of self-isolation please place waste and recycling in plastic bags, tie these and then place in a second bag and tie again. This is known as double bagging.
Do not place your waste out for collection for 72 hours after it has been double bagged.
View the Government information on staying at home for households with possible or confirmed coronavirus .
If you or a member of your household receives a positive Covid-19 result you will be provided with guidance on waste by your healthcare provider. Please remember to set out your wheeled bins/gull-proof sacks and food waste by 7am on the correct day of your collection or they will not be collected.
For Household Waste Recycling Centre information please visit our web pages for Lynnbottom and Afton Marsh.
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Useful information
When to set out your recycling, food waste and rubbish
- Recycling and waste must be set out at the kerbside by 7am on the day of your scheduled collection.
- You may put you recycling or waste out the evening before collection after 7pm.
- Recycling and Waste set out late may not be collected and the crew will not return to collect any waste set out late.
When you receive your bins and boxes
- Bins and gull sacks may not be stored on the highway or pavement.
- Keep your bins safe in a secure part of your property if you can, only put them out the night before collection, and take them in as soon as possible.
- Householders are encouraged to use stickers or paint to put your house name or number on the wheeled bins.
- Householders with gull sacks are encouraged to use luggage labels or stickers to identify their gull-proof sack with their property name and or number.
Where to set out your recycling, food waste and rubbish
- The council operates a kerbside collection service for the majority of households.
- Please set out your recycling, food waste and rubbish in the wheeled bins, food caddies or gull-proof sacks provided to your property at the kerbside in front of your property.
- The collection crew will return your wheeled bins, food caddies or gull-proof sacks to the point where they were presented.
- Leave communal bins in the communal bin store.
When your bins, caddy or gull sack go missing
If your recycling or waste receptacles are missing following collection please check up and down your street and with your neighbours before requesting new items.
If your bin has gone missing, been stolen, or you have moved into a new home and the bin's not there, you need to order a new one.
There is a fee of £25 for replacement general waste wheeled bins (black bin), however there is no fee for replacement recycling bins(green bins). If you have had your general waste wheeled bin stolen, you will need a crime reference number for it to be replaced free of charge.
Application Process:
When you have too many bins/gull sacks of find an abandoned bin or gull sack
If you have too many waste receptacles or have found an abandoned bin or gull sack, you need to request its collection.
Application Process:
When your recycling or rubbish is not collected
If your recycling, food or rubbish collection was genuinely missed and has not been logged as incorrect waste type, contaminated or inaccessible (due to locked gates) the collection crew will return to collect it. This must be reported as soon as you are aware.
Application Process:
When recycling or waste is spilt
If you have found recycling or waste has been spilt during collection and not cleared up.
Application Process:
When your recycling or food is marked contaminated
If your recycling, food or rubbish collection has been left due to contamination you must take this back onto your property, remove the contaminant and either hold onto it for the next scheduled collection or take it to either Afton Marsh or Lynnbottom recycling centre.
When you need a larger black bin or extra gull sack
A larger black wheeled bin (240 litres) or an additional black gull-proof sack is available only in exceptional circumstances, terms and conditions apply to these requests.
To be eligible for either a larger black wheeled bin or a black gull-proof sack you must be:
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A larger household with six or more persons permanently living there - A 240-litre black wheeled bin or an additional gull-proof sack will be provided if there are six (6) or more persons are permanently living in the household. /p>
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A Household with 2 or more children in nappies - This is a temporary 12 month application and must be renewed annually.
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Larger black wheeled bin for non-infectious clinical waste - A larger or additional bin may be provided if the household produces excess waste due to a medical condition such as sanitary waste or non-infections dressings.
Application Process:
When you need to request a site visit to assess or change receptacles
You will require a site visit assessment if you have moved into a new property with no bins or sacks.
Application Process:
When you are a landlord or property manager of a block of flats and would like the communal bins store assessed for receptacles
If you manage or own a block of flats that have a communal bin store you are entitled to free communal bins for your residents to place their recycling,food and residual waste in. This is assessed by the amount of properties paying council tax that use the bin store. Any excess general waste is the responsibility of the landlord / management agent to remove via a registered waste contractor.
Application Process:
What bins, boxes and bags to put out at the kerbside on collection day
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Your Recycling Collection
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Your Rubbish Collection
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On your recycling collection day you must set out your recycling by 7am at the kerbside:
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On your rubbish (non-recyclable) collection day you must set out your rubbish by 7am at the kerbside:
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Wheeled Bin Service - lids closed
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Wheeled Bin Service - lids closed
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Your green wheeled bin (can hold glass, metals, plastic, mixed material containers e.g. fruit juice cartons)
Your paper/card insert (can hold loose paper and card) preferably inside the green wheeled bin, or alongside if the bin is full.
Your recyclable textiles in a plastic bag (not black, grey or green)
Your food waste placed in a liner in the caddy
Excess Recycling may be set out alongside your wheeled bin in tidy bundles or in clear or white sacks and will be collected. Please still separate the paper and card from other recycling.
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Your black wheeled bin
Your food waste placed in a liner in the caddy
Excess rubbish will not be taken. Do not place extra bags alongside your wheeled bin on rubbish day.
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Gull-Proof Sack Service - opening closed
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Gull-Proof Sack Service - opening closed
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Your green gull-proof sack (can hold glass, metals, plastic, mixed material containers e.g. fruit juice cartons in clear or white bin liners)
Your blue paper/card sack (can hold loose paper and card) preferably inside the green gull-proof sack, or alongside if the sack is full.
Your recyclable textiles in a plastic bag (not black, grey or green)
Your food waste placed in a liner in the caddy
Excess Recycling may be set out alongside your gull-proof sacks in tidy bundles or in clear or white sacks. Please still separate the paper and card from
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You black gull-proof sack
Your food waste placed in a liner in the caddy
Excess rubbish will not be taken. Do not place extra bags alongside your gull-proof sack on rubbish day.
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Communal Bin Store Service - recycling
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Communal Bin Store Service - rubbish
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Please place you recycling in the appropriate large bin in your communal bin store.
Your paper/card blue bin can hold loose paper and card, or alongside if the bin is full
Your food waste placed in a liner in the caddy or food bin
Excess Recycling may be set out alongside your communal bins in tidy bundles or in clear or white sacks and will be collected. Please still separate the paper and card from other recycling.
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Please place you rubbish in the appropriate large bin in your communal bin store.
Your food waste placed in a liner in the caddy or food bin
Excess rubbish will not be taken. Do not place extra bags alongside your communal bins, this need to be removed by the landlord / management company.
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