The Charter for the Bereaved

We have adopted The Charter for the Bereaved (PDF, 996KB, 100 Pages) issued by the Institute of Cemetery and Crematoria Management.

The Charter is a commitment to improving the service by confronting rather than disguising the death experience, and by reducing ignorance.

The Charter also defines the rights of every individual who experiences bereavement, and gives the bereaved greater influence over the arrangements of funerals, offering greater control and a more personalised service.

The Charter guarantees 33 rights and these are integrated into the services.

We see the Charter Rights as a minimum and our service extends well beyond these requirements.