Feedback on a Member

Help us keep standards high – share your experience with an approved trader

Your voice matters. Whether you’ve had a great experience or something didn’t go quite right, your feedback helps us ensure that Isle of Wight Trader Approval Scheme members continue to deliver trustworthy, high-quality service.

By submitting your feedback, you’re helping:

  • other residents make informed choices
  • traders improve their services
  • Trading Standards monitor and uphold quality
  • it only takes a few minutes, and every response helps

We want to hear from you!

How to Submit Feedback

Please complete the form below with as much detail as possible. You can choose to remain anonymous, but providing your contact details allows us to follow up if needed.

What you’ll need:

  • the name of the trader or business
  • a brief description of your experience
  • optional: your contact details
We look forward to hearing from you!

Yes, send your letter to the Trading Standards Service: Trading Standards, County Hall, High street, Newport, Isle of Wight, PO30 1UD

Yes. You can submit feedback about your experience with an approved trader without providing your name or contact details.

Please be aware that If you don't provide your contact details it won't allows us to follow up with you if needed.

Problems with a trader or report a rogue trader

Read our guidance if your having problems with a trader.

About the Scheme

The Isle of Wight Trader Approval Scheme is managed by the Isle of Wight Council’s Trading Standards Service. It helps residents identify trustworthy local businesses that meet high standards of service and conduct.

Learn more about the TAS scheme