Guidance and Advice
From 00.01am on 2 December the Isle of Wight will be at local COVID alert level Medium (Tier 1). National restrictions remain in place until this time.
Council Service Changes - Autumn Lockdown 2020
The Prime Minister announced that the country will go into an autumn lockdown from Thursday 5 November 2020. This means that some of our council services will be making changes to how they are being delivered and when they will be open.
Please visit our online AZ services directory and select the service you need. The AZ service information will provide you with details of any temporary changes and service closures.
Support helpline for vulnerable Islanders
The helpline is available to support our most vulnerable residents affected by coronavirus self-isolation measures.
Call 01983 823 600 between 9am to 5pm Monday to Friday, and Saturday and Sunday 10am to 3pm for support. You can also email email@example.com.
This helpline is for anyone who needs help because of self-isolation, who is alone with no local network of friends, family or neighbours and needs support, who feels vulnerable and may need assistance with:
- help to access pharmacy delivery services and health care needs.
- Access to online shopping services
- Signposting for assistance with dog walking
- Signposting to partner agencies for support with issues arising from isolation including welfare, finance, mental health, childcare issues, crisis advice and support or other caring responsibilities.
Isle of Wight Council and voluntary networks have worked together to provide this helpline to ensure those that need assistance are supported during the coronavirus pandemic.
Further guidance for Islanders who are Clinically Extremely Vulnerable
There are three simple actions we must all do to keep on protecting each other.
- Wash hands. Keep washing your hands regularly.
- Cover face. Wear a face covering in enclosed spaces.
- Make space. Stay at least 2 metres apart or 1 metre with a face covering or other precautions.
Getting tested for coronavirus
The Isle of Wight coronavirus testing centre is at Newclose Cricket Ground, Blackwater Rd, Newport PO30 3BE.
If you have any of the symptoms below, please self-isolate and book a test.
- High temperature,
- a new, persistent cough,
- a loss of taste and smell.
You can book a test by calling 119 or online at www.nhs.uk/coronavirus.
The test centre opening hours are Monday to Saturday (not Sundays) 9 am to 2.30 pm.
You need to get the test done in the first five days of having symptoms.
You can go on foot or in a car. Up to 4 people from the same household can travel together in a car.
Please book a test and do not just turn up!
Please do not travel to the mainland if you are offered a test there. Request another test or get a postal test.
Be prepared for self-isolation.
Self-isolation is when you must stay at home because you have or might have COVID-19 (coronavirus).
It is different from lockdown because you can't leave your home except to go out to your garden.
Download and use our self-isolation toolkit to help you prepare for self-isolation.
Government advice on self isolation.
Shielding guidance updates
Full guidance on shielding provided by GOV.UK
'Out and About' Cards
Working as part of the Age Friendly Island partnership we have developed a set of ‘out and about cards’ to help people move towards the ‘new normal’. To discover more about these cards please visit our Shielding Guidance web page.
Community COVID-19 information for the Isle of Wight
The Keeping the Island Safe website is a community resource with links to local hubs, food and essentials, pharmacy information, mental health, benefits and money and much more.
Information for Island businesses
Keeping Island businesses covid secure.
Cross Solent Travel Advice
Please see latest information from:
View our Local Outbreak Control Plan.
Read our Frequently Asked Questions.
If your having visitors to stay, please advise them to read our visitor guidance, our guidance provides practical information on what to know before you go, respect and protect the Isle of Wight and it welcomes visitors to enjoy our Island.
Statement and Guidance to ensure safe care home visiting
View the latest guidance on care home visiting.
Privacy Notice, COVID-19
The Isle of Wight Council is committed to keeping your personal information safe and processing it in accordance with our obligations under the General Data Protection Regulation. Please view our Privacy notice for COVID-19 response activity.