Assistive technology (Wightcare)

•    The lifelines offer peace of mind 24/7 365 days of the year.
•    Lifelines can assist with remaining independent in your home.
•    Emergency alarms you can raise an alert if needed when in your home or in your garden.
•    Out and about? We also have you covered Island wide.

Whether this is for you, your Mum, Dad, neighbour, friend, partner, or another family member, we have a package to help.

We support people who

• want to stay independent in their own home as long as possible
• are worried about their loved one's safety at home
• live alone and might fall
• have a long-term health condition, disability, or illness like dementia, epilepsy, diabetes, Down syndrome, or heart disease
• have just come home from hospital
• want to feel safe when out and about

In June 2022 Mrs M had a fall in her home, she was unhurt however she was unable to get herself up. She carried a mobile phone on her at all times, so she was able to call for an Ambulance. Unfortunately, she was told this would be a category 4 call and the ambulance may be up to 4 hours.

5 hours later the Ambulance did arrive to assist Mrs M up from the floor. This then meant Mrs M became a long lie and was conveyed to hospital where she then spent the next couple of days before she returned home. On her return home her family gave her a leaflet on Wightcare and what we were able to offer. Mrs M called us to arrange a demonstration of our equipment. This was arranged for 3 days later, and the lifeline was installed the same day.

For two months Mrs M didn’t have another fall, but she knew Wightcare would be there if she did. In early September 2022 Mrs M did have another fall, she pressed her button which came through to our call centre and she was greeted on the other end of her lifeline by one of our trained RCO’s (response centre operators) who asked if help was required. Mrs M had fallen in her garden so was unable to hear the RCO on the other end and we were unable to communicate with Mrs M. 36 minutes later our trained mobile responders arrived at her property and found a relieved Mrs M fallen unhurt in her garden. They assisted her up using our specialised lifting equipment and got Mrs M back on her feet to carry on with her gardening. Later that day Mrs M pressed her pendant again to say
“Thank you very much for the help you provided today, after my fall;  it was very much appreciated, you are an invaluable service.”

Are you or your family member unsteady on your feet? Would you remember to press your button in an emergency? We have packages to help with extra needs like memory loss, Dementia, Epilepsy, and more.

You might be able to get help to pay for Wightcare by applying for Attendance Allowance or Personal Independent Payment.

More information about benefits and support

Subscription cost: £24.69 per month (excluding VAT)

Includes

• Up to 7 calls per week of proactive reassurance calls
• A personalised escalation process
• Response from our responders if there is no answer to reassurance calls or no contact is made after escalation (fees may apply)

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: £16.46 per month (excluding VAT)

Includes:

• Worn on your wrist or as a neck pendant
• Works in and around your home
• Waterproof
• Add a Second user and pendant (fees apply)
• 5 year battery life
• 24/7 monitoring centre
• Mains powered base unit with up to 48 hours back up battery life
• No landline required
• Contact made to your nominated responders
• If Wightcare responders are needed there will be a charge of £110.10
  
  

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: £54.54 per month (excluding VAT)

Includes:

• Worn on your wrist or as a neck pendant
• Works in and around your home
• Waterproof
• Add a second user and pendant (fees apply)
• 5 year battery life
• 24/7 monitoring centre
• Base unit included with up to 48 hours battery life
• No landline required
• 24/7 access to our team of Responders who attend an emergency

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: £54.54 per month (excluding VAT)

Includes:

• Worn as a neck pendant or attaches to your keys
• Island wide monitoring allowing person to be safely monitored when away from their home
• GPS tracking
• Add a second user and pendant (fees apply)
• Up to 36 hour battery life once off charge
• 24/7 monitoring centre
• 24/7 access to our team of Responders who attend an emergency

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: £68.97 per month (excluding VAT)

Includes:

• Worn on your wrist or as a neck pendant
• Bed or chair sensor option
• Fall Detection
• Works in and around your home
• Waterproof
• Add a second user and pendant (fees apply)
• 5 year battery life
• 24/7 monitoring centre
• Base unit included with up to 48 hours battery life
• No landline required
• 24/7 access to our team of Responders who attend an emergency

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: £134.80 per month (excluding VAT)

Includes:

• Door sensors - alert if door is opened
• Medication tracking
• Home and Island wide monitoring
• GPS tracking
• Smoke detection
• Bed and chair sensors
• Fall Detection
• Base unit included with up to 48 hours battery life
• Add a second user and pendant (fees apply)
• 24/7 monitoring centre
• 24/7 access to our team of Responders who attend an emergency

Set up cost: Installation charge including key safe £77.17 (excluding VAT)

Admin fee: £25.72

Subscription cost: From £13.38 per month (excluding VAT)

Includes:

• Carers hand held device
• Works in and around your home
• No landline required
• Additional equipment added to hand held device (additional charges apply)
• Bed Sensor
• Epilepsy sensor
• Door sensors - alert if door opened
• Medication dispenser
• Responder service available (additional charges apply)
  
• Fall detector
• Chair Sensor
• Smoke Detector
• Enuresis Detector (urine detection)
• Alert carer within your home

Have you seen a package that suits you but would like to add additional sensors such as, meds dispensers or smoke alarms?
We have you covered with our tailor-made packages.
First choose the package you require then add the additional sensors you would like.
These can be added at an additional cost starting from as little as £1.00 per month (excluding VAT)

Wightcare  can supply and fit a key safe without being a Wightcare customer.

Supply and installation: £35.00         

Admin fee: £25.72

If you are a Wightcare customer and you have lost your personal trigger, please give us a call and one of our team will replace it on the same day.

Prices starting: £55.00

Admin fee: £25.72

"I just want to say thank you, not just for today but ever since I have been on Wightcare, which is since April 2021 - I have received nothing but kindness. So thank you all very much."