Homelessness Administration Officer

Contract type Permanent
Hours Full-time
Department Housing Needs
Salary Grade 4, £25,584 to £25,989 per annum
Contact Jem Seaward at 01983 821000 or jem.seaward@iow.gov.uk / Emma Corina at emma.corina@iow.gov.uk
Reference 2025_1603
Location County Hall, Newport, Isle of Wight
Closing date 26 November 2025

37 hours per week

We’re looking for an enthusiastic, self-motivated and proactive Administration Officer to join our Homelessness team. You’ll be at the heart of supporting a dedicated team working across our community to help prevent people from becoming homeless.

You will deal with queries, obtain information from internal and external stakeholders, and ensure administrative and financial records are kept up to date. You will need excellent communication and organisational skills, the ability to stay on top of varied tasks and the flexibility to adapt when priorities change.

In return we offer a supportive work culture, access to training and development opportunities, and the chance to shape real outcomes for people who need it most.

For further information or an informal discussion, please contact Jem Seaward at 01983 821000 or email jem.seaward@iow.gov.uk; alternatively, contact Emma Corina at emma.corina@iow.gov.uk

Join #TeamIWC and you'll receive our staff benefits package, including:

  • Annual leave entitlement of 32 days p/a PLUS public holidays!
  • Local Government pension scheme
  • Discounted Solent ferry travel
  • Island bus network discount
  • Cycle to work scheme
  • Staff parking permit scheme
  • Discounted island sports & leisure gym membership
  • National and local discounts & benefits schemes
  • Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
  • Travel allowance may be available if commuting from the mainland (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island.

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The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

our values, culture and inclusivity

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk  Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.

Please read the Application Guidance Notes before applying. If you are unable to complete this application, email us at careers@iow.gov.uk or telephone us on 01983 823113