Practice Processes and Systems

Job Packs

Click on the titles below to download further information regarding this vacancy:

Generic Role ProfileJob SummaryTerms & Conditions
Administrative Hub Manager Ref: 50066043

County Hall & Agile working

Grade 8, £24,319.00 to £27,041.00

Vacancy Reference: 50066043

Closing Date: 12/04/2021

Hours: 37 hours per week 
Contract Type: Permanent


Are you an experienced administrative team manager with a background in health or social care? Would you consider a new challenge working in Adult Social Care & Community Well-being to support ongoing business changes and enhance quality and performance within the department? Can you demonstrate strong leadership and are a forward-thinking individual with exceptional organisational skills? Please get in touch for an informal conversation or go straight to our application form. 

About the role
We are seeking an enthusiastic, team player who relishes working in a fast-paced dynamic environment, who will be accountable for a range of responsibilities. These will include; line management of the administration team, ensuring that the administrative functions of the department run both efficiently and effectively, evaluating data and deploying resources to keep pace with changing and ever more challenging demands.

This position would suit someone who is highly organised and proficient in working accurately and quickly. You will be required to communicate effectively with all levels of the organisation as well as working closely with the operational social work teams and senior managers., so effective communications skills are of utmost importance.

In addition, you will play a significant role in developing, supporting, and instilling a future model of administration to support the social care teams. You will also be expected to use your interpersonal and business management skills to contribute to the future development and strengthening of our administration team.

To join our team is to join a caring, supportive group of professionals with a clear vision of what excellence looks like in all aspects of Adult Social Care. Ultimately, our ambition is to help the people we serve, lead independent and fulfilling lives. 

About you
To join us as an Administrative Hub Manager you will need to: 
have significant experience of working in administration in a health or social care setting as a Personal Assistant or Senior Administrator role;
have experience in supervising/co-ordinating colleagues; 
be able to prioritise own workload and ensure effective and fair delegation to others with minimal supervision; 
have people management skills; 
have knowledge of related management processes/responsibilities; 
have excellent written and verbal communication skills; 
be able to identify trends in performance data to help inform business priorities; 
have experience of producing highly effective business correspondence and reports; 
be aware of how to handle sensitive data and comply with statutory responsibilities such as GDPR;
hold a NVQ4 in Business Administration or equivalent qualification/experience; 
Hold RSA III (Word Processing) or equivalent qualification/experience. 

Our offer
You will benefit from a unique and enriching environment within an organisation that values strong leadership, a good work life balance, quality management and reflective supervision. 
 
Please visit the Adult Social Care career opportunities s page which holds inspiring testimonies from team members, a guide to what the Island offers as well as personal development opportunities we offer.
 
Team IWC Values:
• Community & Customer focused
• Effective & Efficient
• Working together
• Fair & transparent
 
We are proud of our commitment to offer:
• Supporting and supervising all our workforce
• Providing opportunities for our staff as they develop and progress their professional careers
• Providing regular training opportunities.
 
We are looking forward to receiving your application if you have what it takes to make a difference and share our vision and values.
 
Find out more about working for the Isle of Wight Council and living on the Island here .

For further information about this vacancy or for an informal discussion, please contact Koren Lowther at koren.lowther@iow.gov.uk 

The Isle of Wight Council protects its employees from discrimination, we actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer and is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

This council and its schools recruit according to the council's Safer Recruitment policy and are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share in this commitment.

In addition to the above, the Isle of Wight Council is a Disability Confident Employer. This means that providing an individual meets the basic essential requirements of the advertised role and have declared themselves as disabled, they will be offered an opportunity for an interview within the council.

Please view information pack and complete your job application online, telephone 01983 823134 or email callcentre@iow.gov.uk if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

In the interests of efficiency and economy, no further communication will be sent to you unless you reach the final shortlist. This means that if you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion.

Closing Date: 12 April 2021
Interview Date: 22 April 2021