Isle of Wight Council

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Option 1

An online application form is available for this vacancy: Online Application You are strongly advised to print these Guidance Notes before completing an Online Application form: Guidance Notes

Option 2

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Job DescriptionPerson SpecificationTerms and Conditions
Trainee Payments Officer Ref: 2022_51


Grade 4 - 5, £21,575 - £22,777 per annum

Contact: Callum Arnott on 01983 821000 ext. 6595 or at

Vacancy Reference: 2022_51

Closing Date: 09/12/2022

Contract Type: Fixed term for two years

Hours: 37 per week

Do you want to be part of a close knit, friendly and professional team? 

Do you enjoy working in a data and numbers driven environment?  

Would you like 31 days annual leave each year PLUS bank holidays, along with a government pension and a host of staff benefits?

As a Trainee Payments Officer, you will be joining a high achieving team responsible for payments to Adult Social Care providers, invoicing individuals for their contributions towards these services and ensuring collection of income is undertaken in a timely manner. You will be required to provide administrative support to the team, Team Leader and other colleagues from across the Council.

As part of this busy, professional team you will be a fantastic communicator, highly organised and have a keen eye for detail. You should have the ability to work under pressure and understand the importance of good customer service, with the ability to prioritise your own workload and work effectively within a team.

Duties will include: 

·       Ordering of goods and services in accordance with Council Financial Procedure Regulations, Contract standing orders and procurement policies utilising the Authority’s SAP/SRM system. 

·       Issuing Invoices to the relevant body/individual for income due to the Council crediting the correct budget code in accordance with Financial Procedure Regulations. 

·       Maintain a database of all service users to identify missing or late financial assessments to enable a calculation of potential loss of income. 

·       Liaise with relevant service departments to support the administration of SAP framework orders and maintain databases. 

·       To contribute through active participation in reviews of payments team procedures, team meetings and other working groups as appropriate (System development, safeguarding meetings, meetings with legal etc).  

The successful applicant will need to demonstrate: 

-        Excellent word processing and numeracy skills

-        Strong verbal communication skills – able to liaise at all levels

-        Demonstrable team working skills

-        A good eye for detail and a meticulous approach to workloads

-        The ability to work to strict deadlines in a performance driven environment. 

A minimum qualification of A Levels / NVQ Level 3 Business & Administration / or equivalent are required.

For further information or an informal discussion please contact Callum Arnott on 01983 821000 ext. 6595


Find out more about working for the Isle of Wight Council and living on the Island here.

A relocation scheme of up to £8,000 is available to new employees subject to qualifying criteria. Further details are available upon request.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.


Closing Date: 9 December 2022