Business Rates Reductions

Frequently Asked Questions for this Service

Question: Am I entitled to Small Business Rate Relief?

Answer: You can get small business rate relief if:
The property's rateable value is less than £15,000
Your business only uses one property - you may still be able to get relief if you use more

You will not pay business rate on a property with a rateable value of £12,000 or less

For properties with a rateable value of £12,001 to £15,000, the rate of relief will go down gradually from 100% to 0%

If you use more than one property - when you get a second property, you will keep getting existing relief on your main property for 12 months.

You can still get small business rate relief on your main property after this if both the following apply;

none of your other properties have a rateable value above £2,899, and the total rateable value of all your properties is less than £20,000

If your property in England has a rateable value below £51,000 your bill will be calculated using the small business multiplier, which is lower than the standard one. This is the case even if you do not get small business rate relief. - Related Link

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Question: How do I find and check your business rate valuation and appeal against my rateable value?

Answer: You can check the rateable value of your property - this is set by the Valuation Office Agency (VOA) and used by your local council to calculate your business rates bill. You can also request changes to property or valuation details if you think they're wrong, view the valuation details of other properties and challenge the rateable value if eligible, see link below, or they can be contacted on telephone number 03000 501501 or by fax 03000 504370. - Related Link

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Question: I will be renting out a property as a holiday home; do I need to pay Non Domestic Rates?

Answer: If the property is available to be let 140 days or more we will ask the Valuation Office to remove it from the Council Tax register and assess it for Non-Domestic Rates.


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Question: My business is a charity, can I get a discount?

Answer: If you are a registered charity and the property is wholly or mainly used for charitable purposes you may be entitled 80% charity relief. You will need to complete an application form which can be obtained online at https://www.iow.gov.uk/Business/Business-Rates/Business-Rates-Reductions/Reliefs, or you can contact them by telephone on (01983) 823920 or by email at business.rates@iow.gov.uk - Related Link

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Question: My business premises is empty, can I get a discount?

Answer: You will need to contact the Business rates department to discuss this. You can contact them by telephone on (01983) 823920 or by email at business.rates@iow.gov.uk


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Question: My business has a rateable value of under £51,000 and I already receive retail discount will I have to apply for the new 100% relief?

Answer: No - if your existing bill for the coming year shows 50% retail discount then you do not need to take any action nor make any payment. Your bill will automatically be updated to show the 100% rate relief and will be issued.

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Question: I pay business rates for a pub with a rateable value of over £51,000 but less than £100,000 will the new rate relief of £5,000 be automatically applied?

Answer: Yes the Council will identify your business as an eligible business for the enhanced relief and reissue your business rates bill in the coming weeks.

You can choose to pay your first instalment as stated in your original bill prior to your revised bill being issued, if you do this your subsequent instalments will be reduced in accordance with your new bill amount.

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Question: I don't receive small business rates relief is this automatically applied if I am eligible?

Answer: No - if you have not previously received small business rates relief you do have to apply for this. You must have a rateable value of less than £15,000 and occupy one property (in some cases businesses can occupy more than one).
To apply please see below - Related Link

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Question: Will restrictions of state aid in relation to the new support measures announced in the Budget for business rates still apply?

Answer: It is likely that the reliefs will constitute state aid. If receipt of the reliefs would mean that your business has benefitted by more than the permitted amount then you will need to advise the Council so that relief can be removed.

See guidance on state aid below. - Related Link

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Question: I receive small business rates relief, how do I apply for the additional £10,000 grant?

Answer: Under the Small Business Grant Fund all businesses in England receiving small business rates relief with a rateable value of less than £15,000 will be eligible for a grant of £10,000. Details of your small business rates relief award can be found on your bill. The property must be in use and you must be the ratepayer on 11th March 2020.

To apply see link

- Related Link

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Question: My business is classified as retail, leisure or in the hospitality sector (including pubs) will I need to apply for the new 100% rate relief?

Answer: No the Council will try to automatically identify your business for the enhanced relief and reissue your business rates bill as soon as we are able to.

If you believe that your business should qualify but you do not receive a letter, you will be able to download an application form from the website to apply. During this application stage you do not have to pay your original business rates bill, however if your application does not fulfil the eligibility criteria you will have to pay the amount stated in your existing business rates bill for 2020/21.

If you pay business rates on a pub with a rateable value of under £51,000 and already receive pub relief this will no longer be applicable as you are entitled to 100% rate relief for 2020/21 under your status as a hospitality business with a rateable value of under £51,000.
- Related Link

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Question: My business has a rateable value of over £15,000 and less than £51,000 and is Retail, Hospitality or Leisure, how can I apply for the £25,000 grant?

Answer: Please go to link below
- Related Link

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