COVID - 19 Guidance for Licensing


Service Update - Office Closure

The Licensing department is currently operating a remote service. Jubilee Stores is closed to the public, should you need to contact the Licensing team please email your query in the first instance to A member of staff will respond to your query as soon as possible. If we are experiencing a high level of enquiries then they will be answered in order of priority. Ensure that your email contains your full name, address, a telephone number and a brief description of your query in the heading.



Events - Covid Secure

COVID-19 Secure Event guidance for how to host and manage an event.

Alcohol Licensed Premises

Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways, provided by the UK Government.

Hackney Carriage/Private Hire Vehicles and Drivers

The council is now accepting new applications in relation to vehicles or drivers. Renewal applications for both vehicles and drivers are being accepted and are required in order for the respective licence to continue.

Failure to submit the renewal application on time will result in the current licence lapsing. Further submissions following the expiry date of the licence will then be treated as a new application and will require all relevant steps of a new application to be followed.

National guidance has now been released to address the situation relating to MOT testing for light vehicles.

Information and guidance on the installation of temporary protective screens in taxis.

Public Health England (PHE) has also released guidance information for Taxi Companies.

Boatman Licences

Following on from the adoption of the Boat/Boatman policy, the time period for a current licence holder to attain the relevant qualification, inclusive of commercial endorsements, along with the relevant certifications as detailed in part 6.2 of the policy (if applicable) has now been extended until 1 September 2020.

Any current boatman licence that is due for renewal between 1st April and 1st September 2020 will still need to be renewed and can be done so by submitting the relevant application form. View further information on the boatman application process.

Animal Activity Licences

The council is awaiting guidance from DEFRA in relation to activities permitted under the Animal Activity Regulations 2018. As soon as this guidance is received it will be made available. The Canine and Feline Sector Group (CFSG) has released guidance for certain activities that are covered under the regulations.

Charitable Collections

Please find advice and guidance provided by Fundraising Regulator on how to carry out charitable collections in a safe and secure manner during the COVID-19 climate.