Housing Benefit

About Housing Benefit and to Apply

Service Update:

Universal Credit is a new type of financial support provided by the Department for Work and Pensions (DWP) and it is being introduced to the Newport Job Centre on 6 June 2018 and Ryde Job Centre on 24 October 2018.

From 6 June 2018 some residents cannot apply for Housing Benefit depending on their postcode, because they can get Universal Credit which includes money for your rent.

There are some conditions where you can still make a claim, please see our information on this web page about these exemptions.

To make sure you don’t miss out on Universal Credit, enter your postcode through the GOV.UK website .

  • If the checker says you cannot get Universal Credit, then click the link below to apply for Housing Benefit.
  • If the checker asks for further details, you will need to apply for Universal Credit through their website.

 For more information on Universal Credit.

You will still need to claim Housing Benefit by clicking the link below, until 6th June 2018

Exemptions from claiming Universal Credit

From 6 June 2018, you cannot make a new claim to Housing Benefit dependant on your postcode.

Unless you meet one of the following conditions:

  • If you are a resident in supported exempt accommodation or you have been placed in temporary accommodation by the Isle of Wight Council's Homelessness team you must inform Universal Credit of this and make a claim for Housing Benefit with Isle of Wight Council. Please telephone 0800 3289344.
  • If you have reached State Pension Credit age.
  • You are part of a couple where one of you has reached State Pension Credit age .
  • You are receiving Contribution-based Jobseeker's Allowance with no Universal Credit top up.
  • You are receiving Contribution-related Employment and Support Allowance with no Universal Credit top up.
  • You have three or more children and have been advised to claim Tax Credit after 22 February 2017.

Please note: If you have made a claim for Pension Credit, in supported accommodation or you meet one of the conditions above you can still claim Housing Benefit after 6 June 2018.

To apply for Housing Benefit and/or Local Council Tax Support please complete our online form by clicking here.

Local Council Tax Support (LCTS)

If you are no longer able to claim Housing Benefit but you still have to pay Council Tax, you cannot apply for Local Council Tax Support (LCTS) at Jobcentre Plus or the Pension Service. You must make a claim for LCTS using our online form.

Authorised to accept Housing Benefit claims

The Isle of Wight Council is authorised to accept Housing Benefit claims that have been completed electronically through the use of our approved electronic form. You can view this signed directive by clicking here (PDF, 193.46 KB, 2 Pages).

About Housing Benefit

Housing Benefit is a means tested benefit designed to help you pay towards your rent liability for the property you live in, if you are on a low income and are not eligible to claim for Universal Credit. 

The amount of benefit due to you is worked out by looking at how much income you and your partner (if applicable) have coming in, your personal circumstances, how much rent you have to pay and the amount of savings you have.

If you are renting privately, the maximum amount of Housing Benefit you are entitled to will be determined by the Local Housing Allowance rate (LHA).  For more information and guidance on LHA, visit the GOV.UK website.

For those renting from a Housing Association, your Housing Benefit will usually be calculated based on your full rental liability, less any ineligible charges included in the rent, such as water rates, food, etc. People of working age and who are deemed to be over-accommodated, may have the maximum amount of Housing Benefit restricted due to rules on under occupancy.  Further information is provided on the GOV.UK website.

If you have more than £16,000 in savings we cannot usually pay you any Housing Benefit.  Different rules may apply if you are in receipt of Pension Credit Guarantee Credit.

The benefit regulations are set by Central Government and the Council must administer the scheme within the legislation. For further information about Housing Benefit please view the guidance provided by GOV.UK on housing benefit .

You can also view your basic Housing Benefit entitlement details via the Isle of Wight Citizens Access Portal .

Reporting Benefit Fraud

The Department of Works and Pension (DWP) are responsible for investigation of Housing Benefit Fraud together with Social Security Benefits.

To make sure the money goes to those who need it please contact the DWP if you know of anyone who is claiming benefit to which they are not entitled.  This could be a person claiming in a name you know to be false, in more than one name or from more than one address.  They also need to know if someone is claiming Income Support, or Job Seekers Allowance and working full-time.  Further information on how to report benefit fraud can be found on the GOV.UK website.

You can also contact the DWP on their National Benefit Fraud Hotline 0800 854 440 or by post to NBFH, PO Box 224, PR1 1GP.

For more information on relevant information which may affect you please select from the links below:

  • Significant Changes to Private Tenants Under the Age of 35 click here (PDF, 89KB, 2 pages).
  • Evidence We Need To See click here (PDF, 172KB, 6 pages).
  • Leaflet - Help with Rent and Council Tax for Pensioners click here (PDF, 249.83KB, 8 pages).
  • Leaflet - A Guide for Students click here (PDF, 230.14KB, 4 pages).