How to Apply or Complete a Review
Due to Corona Virus the Councils Help Centres are closed. We are unable to accept any documents for your Housing Benefit and Local Council Tax Support claims in this way.
If you have been asked to provide evidence for your claim, you can submit it to us by using the 'Upload my Evidence' option from the Customer Portal or post it to Housing Benefit, PO Box 238, Newport, PO30 9FP
If you are having difficulty supplying evidence for your claim, please call the Housing Benefit team on 01983 823950 for advice.
Universal Credit on the Isle of Wight
Universal Credit is a new type of financial support provided by the Department for Work and Pensions, which includes money for your rent, for people of working age who are looking for work or on a low income.
You can no longer apply for Housing Benefit unless you meet one of the following conditions:
- If you are a resident in supported exempt accommodation or you have been placed in temporary accommodation by the Isle of Wight Council Homelessness team you must inform Universal Credit of this and make a claim for Housing Benefit with Isle of Wight Council
- You are of state pension credit age, or you're in a couple where both of you have reached state pension credit age.
If you are receiving the severe disability premium as part of your Jobseeker’s Allowance income based, Employment and Support Allowance income-related or Income Support, you may no longer claim Housing Benefit from 27 January 2021. After this date any help with paying rent may only be claimed via universal credit.
From the 15 May 2019 mixed age couple (where one party of the couple is over Pension Credit qualifying age and the other under that age) will no longer be able to choose whether they can claim Universal Credit or Pension Credit or pension age Housing Benefit. Both parties of a couple will have to reach the Pension Credit qualifying age before you can be entitled to Pension Credit and/or pension age Housing Benefit.
To make sure you don’t miss out on Universal Credit, apply online via the GOV.UK website
You can view more information about Universal Credit here
Help with paying your Council Tax
If you need help paying your Council Tax, then apply for Local Council Tax Support. Some people with savings cannot get help so don't apply if you are working age and have savings of over £6,000, or if you are a pensioner with over £16,000.
Discover how much you may be awarded
Use our online benefits calculator to work out how much money they might get. The benefits calculator will provide you with an estimate of how much you may be awarded. If you are not sure that you will get benefits, we think you will find this online tool helpful.
Make a new claim or complete a review for Housing Benefit and Local Council Tax Support through our Customer Portal
Local Council Tax Support (LCTS
If you are no longer able to claim Housing Benefit but you still have to pay Council Tax, you may be eligible for LCTS. Apply for Local Council Tax Support online . Please note: you cannot apply for Local Council Tax Support (LCTS) at the Jobcentre Plus or Pension Service.
You will be required to provide evidence in support of your claim. Once your claim is submitted, you can ‘View, print or save claim form document’. This will provide you with a copy of your application and the list of evidence required. You have one month from the date of your application form to submit all the evidence requested. You can supply your evidence requested by selecting the 'Upload my Evidence' from the Customer Portal.
Authorised to accept Housing Benefit claims
The Isle of Wight Council is authorised to accept Housing Benefit claims that have been completed electronically through the use of our approved electronic form. View the signed directive (PDF, 174b, 3 Pages).
For more information on relevant information which may affect you please select from the links below: