Public Health - Coronavirus (COVID-19)

Community Support and Residential Care Settings

Covid community fund round two

The Covid community fund is now open for applications until the 31 December 2020.

The fund is to help Community Groups support vulnerable residents. It will be used to help vulnerable residents receive basic support during this national lockdown. 

This funding must not be used for the direct provision of food, unless there are exceptional circumstances. Emergency food needs can be applied for through the ‘Help Through Crisis’ scheme .

The funding starts from 5 November 2020 and will continue throughout the lockdown.

What can this fund be used for

Funding from this the grant is to support the operational costs only. It is to be used to deliver the following for vulnerable people:

  • Wellbeing – social contact, providing reassurance, check-ins, welfare calls and suicide prevention.
  • Practical needs - domestic tasks including dog walking, gardening, post office errands, personal care and home maintenance


Who is this fund available to

Charities and not for profit organisations. Town and Parish Councils on the Isle of Wight can also apply. They must be responding to community wellbeing support and Emergency Shopping needs. 

Local groups with no bank account or Third Sector business status should seek to affiliate themselves with a local group or council.

Community Groups previously awarded funding via the Communities, Essential Shopping and Delivery (CESD) fund must show that original funding is exhausted. This is to be completed before an application can be made for the Covid community fund.


Who is this fund not available to

  • For-profit businesses.


How much can be applied for

The Covid community fund will supply a grant up to £1000.


Outline Principles of the fund

Through the application process the group will be linked into the Community Action Hub. It will be contacted to support residents that have called the central hotline or those that have contacted the community group.

Reasonable operating costs and fuel used for delivering essential shopping will be covered by the fund. Funding is subject to the provision of travel logs to a maximum of 45p per mile (HMRC rate).

How to Apply

To make an application for your organisation please email with the following details:

  • Name of the organisation
  • Address of the organisation
  • Name of the lead person
  • Contact telephone number
  • Amount of funding you wish to receive (up to £1000)
  • Area covered for vulnerable residents support by the community group
  • In 500 words – what will the grant be used to support.

Terms and conditions will apply. The covid community fund Terms of Funding Agreement will made available as soon as possible on this web page. Once your application has been approved, you will be asked to sign the covid community fund Terms of Funding Agreement. You will also be contacted for bank account details for payment.

Payment will be made into your nominated bank account within three working days.


Guidance for Islanders who are clinically extremely vulnerable – 5 November 2020

The government has issued new guidance to clinically extremely vulnerable people. The full guidance can be found online at GOV.UK - coronavirus.

While this is not a return to the very restrictive shielding advice you may have followed earlier in the year, you are strongly advised to follow these extra precautionary shielding measures to help keep yourself safe.


You should stay at home as much as possible but are encouraged to go outdoors for exercising and attending health appointments.

You may wish to meet up with one other person from outside your household or support bubble to exercise outdoors, for example in an outdoor public place.

Try to keep all contact with others to a minimum and avoid busy areas. Whenever you go out continue to maintain strict social distancing, wash your hands regularly and avoid touching your face.

You should also try to stay two metres away from other people within your household, especially if they display symptoms of the virus or have been advised to self-isolate.


You are strongly advised to work from home. If you cannot work from home, then you should not attend work for this period of restrictions.

If you cannot attend work for this reason, you may be eligible for Statutory Sick Pay (SSP), Employment Support Allowance (ESA) or Universal Credit. Other eligibility criteria will apply.

If you were on payroll before 30 October 2020 you may also be eligible for the Coronavirus Job Retention Scheme (furlough), which is being extended until 2 December 2020.

Education settings

More evidence has emerged that shows there is a very low risk of children becoming very unwell from COVID-19, even for children with existing health conditions.

Most children originally identified as clinically extremely vulnerable no longer need to follow this advice.

Those children whose doctors have confirmed they are still clinically extremely vulnerable are advised not to attend school whilst this advice is in place.

Children who live with someone who is clinically extremely vulnerable, but who are not clinically extremely vulnerable themselves, should still attend school.


You are advised not to go to the shops. Use online shopping if you can, or ask others to collect and deliver shopping for you (friends, family, or a volunteer, including NHS Volunteer Responders).

If you already have a priority delivery slot with a supermarket that will continue, you do not need to do anything further.


You are advised not to go to a pharmacy.

You are encouraged in the first instance to ask a friend, family member, carer or a volunteer (for example one of the NHS Volunteer Responders) to collect your medicines for you.

If none of these are available, then you will be eligible for free medicines delivery. Please contact your pharmacy to inform them that you are clinically extremely vulnerable and need your medicines delivered, and they will arrange this free of charge.

Accessing care and support

It is important that you continue to receive the care and support you need to help you stay safe and well.

We urge you to continue to seek support from the NHS and other health providers for your existing health conditions and any new health concerns.

You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation.

To find out more visit the NHS website - health at home, or download the NHS App. If you have an urgent medical need, call NHS 111 or, for a medical emergency, dial 999.

As well as helping with shopping and medicines delivery, NHS Volunteer Responders can help with a regular, friendly phone call, and transport to and from medical appointments.

Call 0808 196 3646 between 8am and 8pm to arrange support or visit NHS Volunteer Responders website .

Registering for Support

You will be able to use a new online service to register yourself, or on behalf of someone else, to:

You will be able to use a new online service to register yourself, or on behalf of someone else, to:
  • request access to a priority supermarket delivery slot (if you have already got priority supermarket deliveries, you will keep them);
  • tell the council if you need support in order to follow this guidance that you are unable to arrange yourself and cannot be provided by friends, family or other support networks;
  • make sure your details such as your address are up to date.

This new online service can be found on the GOV.UK website - coronavirus shielding support and is now live for you register for support.

Isle of Wight Council helpline and other local support

The COVID-19 helpline remains open for anyone that needs additional support and will revert back to a seven day service.

Call (01983) 823600 between 9am and 5pm Monday to Friday, and between 10am and 3pm at weekends for support. You can also email

This helpline is for anyone who needs help because of self-isolation, who is alone with no local network of friends, family or neighbours and needs support, or who feels vulnerable and may need assistance with:

  • help to access pharmacy medication delivery services and healthcare needs;
  • access to online shopping delivery services or small essential shopping requests;
  • signposting to partner agencies for support with issues arising from isolation including welfare, finance, mental health, childcare issues, crisis advice and support or other caring responsibilities.

The council has also committed extra money to the ‘Help Through Crisis’ scheme which is already operating on the Island to provide crucial help to those Islanders struggling to afford food and other essentials during the pandemic.

Residents are being encouraged to download the council's useful self-isolation planning guide to help prepare for lockdown, with links to services, hints, tips and guidance.

If you or someone you know was previously shielding, please see the latest guidance on the government website for people who are clinically extremely vulnerable.

COVID-19 Care home suport plan

There are 73 care homes on the IoW and 36% have experienced COVID-19. As of the 18 May 2020, 18 care home residents have tragically died where it is known that they were COVID-19 positive. Each of these 18 people were beloved by their families and friends and our commitment to their legacy is that we work as system with our care providers to prevent further infection, minimise any spread between residents and staff and support the brilliant care home workforce.

Find out more information about the council's Care Home Support Plan.

Residential care settings

We are in regular contact with care settings across the county and are issuing frequent updates as well as guidance on managing health and safety in care settings, illness prevention and where to go for support. Detailed information and advice is available on the Government’s web pages.

Director of Public Health Position Statement and Guidance to ensure safe care home visiting on the Isle of Wight

The current advice of the Isle of Wight Health Protection Board is that care home visits can go ahead where appropriate safeguards are in place to limit the risk of COVID-19 as outlined in national guidance. There may be exceptions in some locations that take specific circumstances into account. Visits in The Isle of Wight Council’s own care homes are taking place with measures to protect our residents, staff and visitors. View the Position Statement.

Personal Protective Equipment

There has been a lot written in the media about the use of personal protective equipment (PPE) during the current pandemic. The Government has issued new national guidance on infection prevention and control.

The guidance includes updated information for those working in residential care settings; of particular use will be the recommended PPE guidance.

In addition to the PPE guidance their is further advice on infection prevention and control precautions, where there is sustained transmission of COVID-19.