Adult Services Complaints

Appeals

If you disagree with a decision made about your assessment of adult social care needs, or finances, or a decision about your Independence Plan, you can make an appeal.

To make an Appeal

  • Please download and complete the appeal form  (PDF 105KB, 2 pages).
  • The completed form must be sent it to us within 10 working days of your signed agreed assessment. 
  • The form contains details on the appeal process and tells you how we will deal with your appeal. 
  • Please send your completed form to: ASC Complaints and Investigation Manager, FREEPOST RTGE-TBEC-BYAY, Isle of Wight Council, Floor 2, County Hall, Newport, Isle of Wight, PO30 1UD

 

If you need help to make your appeal, please contact your social worker and they will help you find an advocate if this is appropriate. This could be another family member, a friend, or if this support is not available to you, someone independent.”