Adult Social Care - Services


Under Section 9 of the Care Act 2014 the Isle of Wight council (us) has a duty to assess the needs of any adult over the age of 18 years who appears to have a need for care and support. We will then determine whether those needs are eligible for support under the National Care and Support (Eligibility Criteria) Regulations.

You can ask the council to carry out an assessment of your needs (Wellbeing Assessment) which is a discussion between you and a social care worker. The assessment is co-produced and will help us work out what your needs are and the outcomes you want to achieve. They will also look at the level of assistance you need, if any, to achieve them. If you are not able to achieve two or more of the specified outcomes (detailed below), the social care worker will look at the effect this has on your daily life and overall wellbeing.

The list of outcomes specified in the Care Act is:

  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • being able to make use of the adult’s home safely
  • maintaining a habitable home environment
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport and recreational facilities or services
  • carrying out any caring responsibilities for a child

If you have needs in 2 or more outcomes, we will look at how this affects your wellbeing. Wellbeing is the way that a person feels about and experiences their life.

Wellbeing covers a lot of different areas, including:

  • personal dignity
  • physical and mental health and emotional wellbeing
  • protection from abuse and neglect
  • personal control over your day-to-day life
  • participation in work, education, training or recreation
  • social and economic wellbeing
  • domestic, family and personal relationships
  • suitability of living accommodation
  • your contribution to society

Indicative budget

Is the estimated amount of money that is needed to meet your eligible needs identified in your Wellbeing Assessment. The money will enable you to plan your support that best meets your outcomes.

If eligible needs are identified

We will help you identify what outcomes you want to achieve and the support you may need as a result. This will help create a Wellbeing Plan. This will include how your outcomes may be available from your family or friends or within your local community. It may include equipment or adaptations to your home. It will only include formal services such as a paid carer coming into your home or a place in a care home if we feel that this was the only way to deliver your outcomes.

Our advice and information is always free and you do not have to pay for an assessment. Depending on your savings or investments, most people pay something towards their care and support but occasionally the council will pay for all of the care needs. The amount you pay depends on your individual financial circumstances.

We will carry out a financial assessment to work out how much should be paid. Your assessment will determine an indicative budget to deliver their outcomes. We call this a Personal Budget.

Whichever payment option is applicable, you can arrange care various ways:

  •  Arranging it yourself.
  • Asking family or friends to help you.
  • If you feel you lack the skills or confidence to arrange your own care, or are not sure what to do next, you may decide you would benefit from our help and support in arranging this care on your behalf. If this is the case, we are happy to help.