If you have eligible needs we will carry out a financial assessment to work out how much should be paid. Your assessment will determine an indicative budget to deliver the outcomes. We call this a Personal Budget. Your Personal Budget can be delivered in a few ways, either as a Direct Payment, a Managed Account or a combination of the two.
Direct Payment Personal Budget
It is the amount of money we have assessed is necessary to deliver the outcomes identified in your Wellbeing Plan. It can be delivered in a variety of ways. A direct payment gives you choice and control over how to deliver your outcomes, including purchasing and arranging assistance or services for things that are important in your life. It allows you to use the funds to achieve the outcomes identified in the agreed Wellbeing Plan.
Financial Management - Managing your direct payment funding will require you to understand your Wellbeing Plan and how the funding can be used. You must adhere to the terms of the Direct Payment Agreement. You are responsible for paying for your agreed support and keeping accurate records of the payments you have made. If you do not feel able to manage this yourself, there are services available which can manage the financial aspects of your direct payment on your behalf.
Prepaid Cards – are the way to receive and manage your direct payment funding.
A prepaid card account is just like a current account from your bank. You can use it to pay for services that meet your outcomes, as agreed in your independence plan. You will be issued with a card to manage your payments. Payments are made straight into the account by Adult Social Care and there will be a debit card attached to the account which you will hold. You can use the card to pay for services either in person (using chip and pin), by standing order, direct debit, by bank transfer via the internet or telephone for the services detailed in the agreed Wellbeing Plan. You can check account balances online, by text message or via the telephone. Paper statements are also available. The account will not have a cheque book.
The benefits of using a prepaid card account means you do not have to open a separate bank account. You do not have to send bank statements to us as part of the audit process. You must keep all receipts and invoices as they may be requested in the future. Prepaid cards are a secure and easy way to make payments for your care and you can nominate a trusted person to help run your account with you.
The cards can be used in a similar way to a normal bank debit card. If required, full assistance and support will be available online and via the telephone to make payments, check your balance and set up regular payments etc.
View our factsheet on Prepaid Cards.
View more information in our Direct Payments factsheet.
Direct Payment Support Service
A Direct Payment Support Service is a council provision that looks after your personal budget on your behalf. Your Social Care Worker will help to arrange your care and make payments in accordance with your agreed Wellbeing Plan. There is no charge for this service.
For more information view our Managed Account factsheet