Isle of Wight Council

Homeless Section

Your Information

Privacy notice

The Isle of Wight Council, as data controller, will process your personal information in accordance with the Data Protection Act 1998.  The council’s Data Protection Officer is Helen Miles and can be contacted by email to , or by letter to, County Hall, High Street, Newport, IW, PO30 1UD.

The personal details provided by you may be shared and verified with other departments within the Council for the recovery of any debts owed to the Council, to prevent homelessness, to assess housing needs and eligibility for social housing, for providing assistance in relation to sustaining accommodation and maximising claimants’ income, and for identifying and providing for support needs. The departments include Council Tax, Benefits, Supporting People, Strengthening Families, Adult Social Services, Children’s Social Care, Housing Renewals.

Your information will be used so that we can process your request for assistance with housing.  Data protection law describes this legal basis as necessary for compliance with a legal obligation.
The Council may also be required to disclose personal information to third parties (such as the Police or Department for Work and Pensions) for the purposes of preventing or detecting crime or apprehending or prosecuting offenders. 

The Council is under a duty to protect the public funds it administers, and to this end may use homelessness application or housing register application information for the prevention and detection of fraud.  It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

We will keep your personal data for as long as we are required to do so under relevant legislation or in accordance with our operational requirements.  You can view our retention schedule here.

For further details on how your information is used; how we maintain the security of your information; and your rights, including how to access information we hold on you, and how to complain if you have any concerns about how your personal details are processed, please visit here or email

The Council is required under Part 6 of the Local Audit and Accountability Act 2014 to participate in the National Fraud Initiative (NFI) data matching exercise that matches electronic data within and between public and private sector bodies to prevent and detect fraud. Housing data will be provided to the Cabinet Office for NFI and will be used for cross-system and cross-authority comparison with other relevant organisations’ data for the prevention and detection of fraud.  It does not require the consent of the individuals concerned under the Data Protection Act 1998.