Adult Social Care - Carers

Help and Support

There are various sources of help and support you can choose to access independently, whether you are just looking for information and advice or if you are looking to attend a carer’s group or participate in training that supports you in your caring role.

Carers IW - Provide advice and numerous events and support groups; including a specific group for male carers, Moving on Workshops for former carers (carers who find themselves no longer caring), along with Moving People Safely Training aimed to help you keep both yourself and the person you are caring for safe during any transfers. For more information please contact Carers IW on 01983 533173.

Wightcare - Wightcare provides a carer’s emergency alert card which identifies the holder and gives contact details and useful information in the case of an emergency. Wightcare also provides assistance with Telecare support and can be contacted below for further information on the products provided. For further information please call Wightcare on 01983 821105.

Adult Social Care - Should you find yourself  in urgent need of support and are new to Adult Social care please call our Adult First Response Team on 01983 814980. If you or the person you are caring for already have involvement with Adult Social Care please call 01983 823340.

Carers Allowance - Additionally you may be entitled to Carers Allowance. This is a sum of money to help you look after someone with substantial caring needs. You do not have to be related to or live with, the person you care for. You must be 16 or over and spend at least 35 hours a week caring for them. Carer’s Allowance is taxable. It can also affect your other benefits. For more information please visit the GOV.UK website.

Carers Support survey 2019

The support of unpaid carers is a vital part of improving and sustaining peoples lives within our community. Currently on the Isle of Wight, Carers IW provides the support needed to improve the lives of people who are undertaking the role of an unpaid carer. It is important that carers are recognised, respected and given the opportunity to have their support needs assessed and indeed met where possible.  

Currently the provision is supported by the Isle of Wight Council through the Improved Better Care Fund grant and his funding is ending on 31 May 2020. The Isle of Wight Council is re-commissioning this valued service to ensure that it continues.

We would like to hear the views of unpaid carers to shape the design of the community support offer.  A short questionnaire has been developed for unpaid carers to have their say. The survey can be viewed at: 

Hard copies are available from council libraries; County Hall reception, Newport; The Independent living Centre, Bernard Way; The Carers lounge at St Marys Hospital; The Riverside Centre, Newport and Carers IW office, which is also based at The Riverside.

Hard copies of the survey must be returned by 5pm Monday 23 September 2019 to:

Support for Carers Survey

People Matter IW

1 – 2 Bernard Way


Isle of Wight

PO30 5YL

Survey link:

Survey open date: Monday 12 August 2019

Survey closing date: Midday Friday 20 September 2019