Send a complaint

Customer complaint

Use this form to send a complaint about the council or one of our services.

Keeping you informed

At the Isle of Wight Council we are committed protecting your data and respecting your privacy. Please read our Privacy Notice for full details of your rights and our data handling policies.

This form will

Be sent to Council Complaints.
Be kept for 6 years.
Only be processed for the purpose of your enquiry.

I have read and agree to the privacy notice

Complaint details

Please Sign in or create an account to make a complaint.
If you do not have an account or do not wish to register you may continue and submit a complaint without signing in.

First name

Last name

Please let us know which contact method you prefer us to use to update you about your complaint.

Phone

Your complaint

How did it affect you? (optional)

What could we do to put things right? (optional)

Other comments or suggestions (optional)

You need to confirm that you have read and accept the privacy policy at the start of this form.