Document Library A to Z


Documents beginning with the letter 'A'

Agenda 21 Strategy
File Size: 6mb    Key Document Click here to see more information about the document

In common with all other local authorities in the UK the Isle of Wight Council has developed an Agenda
21 Strategy for the Island. The purpose of an Agenda 21 Strategy is to bring social, environmental and
economic well-being to us all at the same time as ensuring that we leave the world at least as good a
place as we found it.



Access to Information Policy
File Size: 385kb    Key Document Click here to see more information about the document

The Isle of Wight Council (“the council”) is committed to promoting open and

transparent governance. This policy facilitates the efficient, effective and

strategic use of council’s information to deliver its corporate objectives. This

policy will be reviewed periodically, to ensure it reflects any changes to

existing legislation and incorporates any new legislation.



Accessibility for All Guide
File Size: 1mb    Key Document Click here to see more information about the document

A good practice guide for building accessibility into Isle of Wight Council communications.

Guidance for staff only.



Annual Fees and Charges Register
File Size: 1mb    Financial Report Click here to see more information about the document

Details of all council fees and charges - reviewed annually





Anaerobic Digestion Review
File Size: 188kb    Report Click here to see more information about the document

This study considers the potential for anarobic digestion on the Island, reviewing available waste streams and the size of AD system this could support.



Annual governance statement 2010-11
File Size: 135kb    Financial Report Click here to see more information about the document

Annual governance statement 2010-11



Annual Governance Statement 2011-12
File Size: 358kb    Financial Report Click here to see more information about the document

Final version



August 2012 - Transaction Data
File Size: 1mb    Financial Report Click here to see more information about the document

Transaction data for August 2012



Additional Employment Form
File Size: 172kb    HR Guidance and Resources Click here to see more information about the document

Notification of/Application for Additional Employment



Annual Governance Statement 2012/13
File Size: 321kb    Financial Report Click here to see more information about the document

Annual Governance Statement 2012/13



Armed Forces Community Covenant for the Isle of Wight
File Size: 3mb    Key Document Click here to see more information about the document

The Isle of Wight Armed Forces Community Covenant is a is a pledge made between the Island’s civilian community and the armed forces. It aims to prevent those who serve or have served in the armed forces, and their families, from being disadvantaged by their service to their country, and to develop a better understanding between the civilian community and the armed forces community on the Isle of Wight. The armed forces community is regarded as being serving personnel, veterans (both Regular and Reservist) and their dependants, including merchant navy who have been involved in military operations.



All Island Car Park Permit, Terms and Conditions
File Size: 103kb    Key Document Click here to see more information about the document

All Island Car Park Permit - Terms and Conditions and Locations



Anti Money Laundering Policy 2014
File Size: 141kb    Key Document Click here to see more information about the document

This sets out the council's policy and procedure for dealing with large cash transactions



Annual Governance Statement 2013-14
File Size: 348kb    Financial Report Click here to see more information about the document

Annual Governance Statement 2013-14



Appointing Independent Advocates Policy
File Size: 476kb    Key Document Click here to see more information about the document

“Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates and advocacy schemes work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice.” (The Advocacy Charter, 2002)

From 1st April 2015 the Care Act places a statutory duty on all local authorities to involve people in decisions made about them and their care and support, for people to be active partners in the key care and support processes of assessment, care and support planning, reviews and safeguarding. No matter how complex a person’s needs, local authorities are required to help people express their wishes and feelings, support them in weighing up their options, and assist them in making their own decisions.  

This policy sets the framework for delivery of Advocacy Services on the island. It is intended to support adult social care and health staff in their person-centred practice and to secure personalised outcomes by helping individuals, their families, friends and/or carers to:

·             speak up for, or act on behalf of, themselves or another person.
·             take action to say what they want, secure their rights, represent their interests.
·             contribute their views, opinions, ideas and feelings to inform processes for continuous service improvement.



Affordable Housing Commuted Sum Calculator
File Size: 16kb    Report Click here to see more information about the document

This is a calculator for financial contributions towards affordable housing through the planning process. This accompanies the consultation draft Affordable Housing Supplementary Planning Document (SPD) and allows developers to calculate the cost of meeting this requirement.



Aftercare - Section 117 - Mental Health Act 1983 Policy
File Size: 662kb    Key Document Click here to see more information about the document

Section 117 of the Mental Health Act places a joint duty on health and social care to provide support to patients who are discharged from longer term detention under the Mental Health Act, to reduce the risk of their readmission to hospital.

This After-care Policy – Section 117 of the Mental Health Act provides guidance to staff in both the Isle of Wight NHS Trust and the Isle of Wight Council on the discharge of this duty, including clarification of their responsibilities, the range of services to be provided, monitoring and review and when the duty may come to an end.



August 2015 Transparency Data. CSV
File Size: 1mb    Financial Report Click here to see more information about the document

August 2015 Transparency Data. CSV



August 2015 Transparency Data PDF
File Size: 6mb    Financial Report Click here to see more information about the document

August 2015 Transparency Data PDF



Annual Governance Statement 2014/15
File Size: 1mb    Financial Report Click here to see more information about the document

Annual Governance Statement 2014/15



ASC Ordinary Residence and Continuity of Care Policy
File Size: 287kb    Key Document Click here to see more information about the document

Ordinary residence is one of the key tests which must be met to establish whether a local authority is required to meet a person’s eligible needs. The test for ordinary residence applies differently in relation to adults with needs for care and support and carers. For adults with care and support needs, the local authority in which the adult is ordinarily resident will be responsible for meeting their eligible needs. For carers, however, the responsible local authority will be the one where the adult for whom they care is ordinarily resident. This is an important point to note, particularly if the carer provides care for more than one person in different local authority areas.

Ordinary residence can be acquired as soon as the person moves to an area, if their move is voluntary and for settled purposes. This is irrespective of whether they own, or have an interest in a property in another area.



Application for Discretionary Business Rate Relief for organisations entitled to mandatory charity relief
File Size: 203kb    Key Document Click here to see more information about the document

Application form for Discretionary Business Rate Relief for organisations entitled to Mandatory Relief, Including Community Amateur Sports Clubs & Charity Shops



Application for Discretionary Business Rate Relief for individual businesses (Localism Bill)
File Size: 339kb    Key Document Click here to see more information about the document

Application for Discretionary Business Rate Relief for individual businesses (Localism Bill)



Applicationfor Discretionary Business Rate Relief for organisations not entitled to Mandatory Rate Relief (Non-Profit Organisations)
File Size: 217kb    Key Document Click here to see more information about the document

Application for Discretionary Business Rate Relief for organisations not entitled to Mandatory Rate Relief (Non-Profit Organisations)



Application for Discretionary Hardship Business Rate Relief
File Size: 107kb    Key Document Click here to see more information about the document

Application for Discretionary Hardship Business Rate Relief



Application for Discretionary Rate Relief for properties in rural settlements
File Size: 248kb    Key Document Click here to see more information about the document

Application for Discretionary Rate Relief for properties in rural settlements



Adaptations for Disabled People - Policy
File Size: 298kb    Key Document Click here to see more information about the document

Disability Facility Grant Policy Document  - outlining eligibility and processes.



A Guide to Children's Services
File Size: 3mb    Guidance Click here to see more information about the document

A guide for young people, families and other professionals to gain a basic understanding of how Children's Services work.



A Young Person's Guide to Children's Services
File Size: 2mb    Guidance Click here to see more information about the document

A guide to help younger people understand what happens when Children's Services are invovled with a family.



April 2016 transparency data CSV
File Size: 1mb    Financial Report Click here to see more information about the document

April 2016 transparency data CSV



April 2016 transparency data PDF
File Size: 6mb    Financial Report Click here to see more information about the document

April 2016 transparency data PDF



Annual Governance Statement 2015/16
File Size: 1mb    Financial Report Click here to see more information about the document

Annual Governance Statement 2015/16



A guide for Students
File Size: 176kb    Guidance Click here to see more information about the document

Housing benefit leaflet for students  



A guide on Housing Benefit and Local Council Tax Support for Pensioners
File Size: 198kb    Guidance Click here to see more information about the document

Information on help with rent and council tax for pensioners - Housing Benefit



A guide on disputing a Benefit decision
File Size: 213kb    Guidance Click here to see more information about the document

Leaflet on disputing and appealing a Housing Benefit decision



ASC Direct Payment Personal Budget Policy
File Size: 136kb    Key Document Click here to see more information about the document

The Policy explains a Direct Payment Personal Budget is the amount of money the Isle of Wight Council (IWC) has assessed is necessary to meet an individual’s eligible social care needs and can be delivered in a variety of ways. A direct payment gives the individual choice and control over how their eligible needs are met, including purchasing and arranging assistance or services for things that are important in their life. It allows them to use the funds to achieve the outcomes identified in the agreed Independence Plan.



ASC Third Party Top Up Policy
File Size: 291kb    Key Document Click here to see more information about the document

The Third Party Top Up Policy explains all about top up payments. Top Ups are the extra money needed to be paid by a third party to meet the difference between the amount the IWC will pay (as identified in the social care personal budget) and the money the provider requires for the placement.



Sometimes a provider will request a more expensive price for a placement than the Isle of Wight council (IWC) has identified it will meet as agreed in the personal budget.



April 2017 Transparency data PDF
File Size: 5mb    Financial Report Click here to see more information about the document

April 2017 Transparency data PDF



April 2017 transparency data CSV
File Size: 1mb    Financial Report Click here to see more information about the document

April 2017 transparency data CSV



Adult Services - Examples of Charging
File Size: 112kb    Key Document Click here to see more information about the document

The Isle of Wight Council is asking for people's views on changing its Non-Residential Care Charging Policy for people who receive adult social care. We are considering including disability benefit income at the higher or enhanced rate as part of the financial means test when we levy charges on people.

The attached are 3 examples of how these may affect you.



August 2017 Transparency Data CSV
File Size: 1mb    Financial Report Click here to see more information about the document

August 2017 Transparency Data CSV



August 2017 Transparency Data PDF
File Size: 7mb    Financial Report Click here to see more information about the document

August 2017 Transparency Data PDF



Annual Governance Statement 2016/17
File Size: 1mb    Report Click here to see more information about the document

Annual Governance Statement 2016/17



Application for Discretionary Rate Relief for Revaluation relief
File Size: 169kb    Key Document Click here to see more information about the document

Application for Discretionary Rate Relief for properties facing steep increases in Business Rates due the to Revaluation on 2017



Application for Discretionary Rate Relief Pub Relief
File Size: 184kb    Key Document Click here to see more information about the document

The Government announced a temporary new relief scheme for public houses for 2017-18 only, that have a rateable value of below £100,000. Under the scheme, eligible public houses will receive a £1000 discount on their bill. The relief will have effect for 2017/18.



Application for Discretionary Rate Relief for Local Newpapers
File Size: 172kb    Key Document Click here to see more information about the document

 

A discretionary rate relief application for £1,500 business rates discount for office space occupied by local newspapers, up to a maximum of one discount per local newspaper title and per hereditament, and up to state aid limits, for 2 years from 1st April 2017.

This is a temporary measure to support local newspapers adapt to technological changes within the industry. The relief is intended to be specifically for local newspapers and will be delivered through local authority discretionary discount powers (under



Application for Small Business Rate Relief
File Size: 219kb    Key Document Click here to see more information about the document

You can get small business rate relief if:

  • your property’s rateable value is less than £15,000
  • your business only uses one property - you may still be able to get relief if you use more

If you use more than one property, when you get a second property, you’ll keep getting any existing relief on your main property for 12 months.

You can still get small business rate relief on your main property after this if both the following apply:

  • none of your other properties have a rateable value above £2,899
  • the total rateable value of all your properties is less than £20,000 (£28,000 in London)



ASC Non-Residential Self-Funder Factsheet (Adult Social Care)
File Size: 97kb    Key Document Click here to see more information about the document

The Isle of Wight council have identified you as having current eligible care and support needs. On financial assessment you have been identified as having over the capital limit of £23,250.

If you choose to receive the care and support we have identified, you can either arrange your own care or we can help arrange the care on your behalf.

If you have a total capital of £23,250 or above, you will be deemed a ‘self-funder’. If you have refused to disclose your financial circumstances you will also be required to pay the full cost of the services provided to you due to non-disclosure.



ASC Where do you start - being in control of what is important to you Factsheet? (Adult Social Care)
File Size: 435kb    Key Document Click here to see more information about the document

You may be in a position where you need information, advice or guidance on how best to support yourself to live as independently as possible and/or continue in your caring role.

Whether this happens in your own home or you need support, we can help you identify the most suitable type of care to meet your needs.

If you need help to live independently in your own home we may be able to help you. We will discuss with you the most suitable type of aids, adaptations, telecare, care and support that is available.



This Factsheet is intended to help anyone who needs this kind of help and support.

 



ASC Local Help and Support Factsheet (Adult Social Care)
File Size: 116kb    Key Document Click here to see more information about the document

There are a number of local organisations available that can provide you with the help and support you need. This Factsheet helps to provide access points to some of these local organisations.



ASC Getting help and support from the council Factsheet (Adult Social Care)
File Size: 404kb    Key Document Click here to see more information about the document

You may be in a position where you need information, advice or guidance on how best to support yourself to live as independently as possible and/or continue in your caring role.

Whether this happens in your own home or you need support, we can help you identify the most suitable type of care to meet your needs.

If you need help to live independently in your own home we may be able to help you. We will discuss with you the most suitable type of aids, adaptations, telecare, care and support that is available.



ASC Direct Payment Factsheet (Adult Social Care)
File Size: 108kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on direct payments.



ASC Prepaid Card Factsheet (Adult Social Care)
File Size: 140kb    Key Document Click here to see more information about the document

This Factsheet is for one who requires information on prepaid cards.



ASC Charging and paying for Adult Social Care Services Factsheet
File Size: 211kb    Key Document Click here to see more information about the document

This Factsheet provides information to anyone who requires information on charging and paying for Adult Social Care Services



ASC Help managing your affairs and decision making Factsheet (Adult Social Care)
File Size: 105kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs help managing their affairs (advocacy).



ASC Carers Factsheet (Adult Social Care)
File Size: 102kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on carers.



Appeals Factsheet and Appeals Form (Adult Social Care)
File Size: 100kb    Key Document Click here to see more information about the document

You can use this form if you disagree with an assessment of your adult social care needs, or finances, or a decision taken about your Wellbeing Plan.



ASC Residential Care Factsheet (Adult Social Care)
File Size: 100kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on residential care.



ASC Supported Living Factsheet (Adult Social Care)
File Size: 44kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on Supported Living.



ASC Funding Your Own Care Factsheet (Adult Social Care)
File Size: 151kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on funding their own care (self-funders).



ASC Complaints Policy (Adult Social Care)
File Size: 227kb    Key Document Click here to see more information about the document

This policy explains how the Isle of Wight Council (IWC) investigates and manages Adult Social Care complaints, what clients can do if they are unhappy about any aspect of Adult Social Care Services and what the IWC will do to resolve the complaint. This policy is aimed at good practice guidance and supporting staff to deal with complaints in ways which are demonstrably consistent and fair and which comply with legislation and best practice.

The IWC are concerned about the quality of care clients receive, and are always striving to maintain high standards of social care with continuous review of everything we do. However, we know there may be times when people are not satisfied with the standard of service they receive.



Adult Social Care - Market Position Statement (MPS)
File Size: 2mb    Key Document Click here to see more information about the document

A Market Position Statement is a tool which provides information for providers and users (and their carers) of health and social care services. It is intended to help providers:
·         make decisions about whether and how to invest in services on the Island

·         develop further opportunities for those receiving health and / or care and support using personal budgets

·         understand the future needs of people living on the Island and the predicted impacts on the demand for services



ASC Adult Learning Disability Strategy 2018-21
File Size: 400kb    Key Document Click here to see more information about the document

A joint plan between the IWC, IOW NHS Trust, IOW CCG and People Matter IW for the delivery of providing support to adults with a learning disability.



Adult Learning Disability Strategy 2018-21 (easy read)
File Size: 1mb    Key Document Click here to see more information about the document

A joint plan between the IWC, IOW NHS Trust, IOW CCG and People Matter IW for the delivery of providing support to adults with a learning disability. Easy read version



Access to records form
File Size: 94kb    Guidance Click here to see more information about the document

Under the General Data Protection Regulation, and related data protection legislation, individuals are entitled to access personal data that is held by the council about them.  Requests should be in writing and clearly identify what information they wish to access, eg. detailing the council department/s and time periods.  This form has been created to assist individuals in submitting requests.



Annual report 2017-18
File Size: 6mb    Report Click here to see more information about the document

This annual report presents a summary of the council’s activity during the past year (April 2017 to March 2018); a year in which we launched our corporate plan and made a commitment to our vision, for: “The Isle of Wight to be an inspiring place in which to grow up, work, live, and visit."



Adult Social Care Charges 2018-19
File Size: 23kb    Guidance Click here to see more information about the document

List of charges for Adult Social Care services.



A3055 - Undercliff Drive Impact study
File Size: 1mb    Report Click here to see more information about the document

A3055 - Undercliff Drive Impact study prepared by the International Centre for Tourism and Hospitality Research and the Market Research Group at Bournemouth University, December 2017. 

The Isle of Wight Council commissioned Bournemouth University to assess the effect of the A3055 Undercliff Drive road closure on local businesses.



ASC Shared Lives Leaflet
File Size: 492kb    Key Document Click here to see more information about the document

Leaflet provides essential information on shared lives.



Access for the Fire Service (Dwellings)
File Size: 95kb    Guidance Click here to see more information about the document

Information regarding access to dwellings for the Fire Service



ASC Direct Payment Support Service Factsheet (Adult Social Care)
File Size: 103kb    Key Document Click here to see more information about the document

The Direct Payment Support Service Team are an in-house account manager service. They administer payments to the providers of your care and support on behalf of any adult in receipt of a Direct Payment Personal Budget and in accordance with their agreed Wellbeing Agreement (identifies what outcomes you want to achieve and the support you may need as a result).



ASC Direct Payment Support Service Policy
File Size: 200kb    Key Document Click here to see more information about the document

This policy sets out how the Isle of Wight Council meets its statutory obligations in relation to direct payments. It explains how the council manages direct payments and services on behalf of individuals. Council business and practice refers to Managed Accounts as a Direct Payment Support Service.



Adult Hospital Team Profile (Adult Social Care)
File Size: 131kb    Key Document Click here to see more information about the document

Adult Social Care's Adult Hospital Team Profile



All Terms and Conditions 2019
File Size: 37kb    Guidance Click here to see more information about the document

All Terms and Conditions



ASC Managed Account Factsheet (Adult Social Care)
File Size: 86kb    Key Document Click here to see more information about the document

Factsheet that explains the council's service for looking after your personal budget, arranging your care and making payments in accordance with your Wellbeing Plan.



April 2019 Transparency Data. CSV.
File Size: 1mb    Financial Report Click here to see more information about the document

April 2019 Transparency Data. CSV.



April 2019 Transparency Data. PDF.
File Size: 6mb    Financial Report Click here to see more information about the document

April 2019 Transparency Data. PDF.



Application to the Access Fund for Sustainable Travel 17/18 to 19/20, Isle of Wight Council
File Size: 1mb    Report Click here to see more information about the document

This is a copy of the application that was submitted to the Department for Transport in 2016 as a bid for the Access Fund for Sustainable Travel Revenue Competition. 

This bid was successful and this is now a document that provides guidance about the purpose and origins of this project. 

The bid headline description is as follows: 
We will deliver an ambitious programme of travel behaviour change through proven partnerships with the education, business and tourism sectors, securing 133 FTE jobs, saving 3442 tonnes of CO2, removing 23.4m private car kms, and generating a net increase of 1.17m walking and 832k cycling trips over the three-year Access Fund implementation period. Our objectives are to:
Work with tourism businesses to grow the value of the visitor economy, and embed active travel into visitor experiences;
Normalise walking and cycling to work and transform access to employment opportunities for jobseekers and apprentices;
Improve the health and wellbeing of young people and their families through education and community engagement





ASC Deferred Payment Scheme Factsheet (Adult Social Care) V4
File Size: 123kb    Guidance Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on Deferred Payments.



Annual Report 2018-19
File Size: 7mb    Report Click here to see more information about the document

The annual report 2018-19 is a chance to discover a summary of the council’s activity during the past year (April 2018 to March 2019) and learn how we are working together to provide a financially balanced and sustainable council on behalf of the Isle of Wight community.



Annual Governance Statement 2018/19
File Size: 334kb    Financial Report Click here to see more information about the document

Annual Governance Statement 2018/19



Autumn 2019 St Mary's junction improvements overview and maps
File Size: 92kb    Key Document Click here to see more information about the document

Overview maps showing traffic arrangements during first four phases of St Mary's roundabout improvement scheme.



Adult Social Care's Access to Home team profile
File Size: 23kb    Key Document Click here to see more information about the document

Description of what the Access to Home Team role is in Adult Social Care.



Adult Social Care's Hospital Team profile
File Size: 21kb    Guidance Click here to see more information about the document

Summary of the Hospital Team's role.



Adult Social Care's Integrated Localities Team profile
File Size: 25kb    Guidance Click here to see more information about the document

Summary of the work undertaken by the team.



Adult Social Care's Mental Health Team profile
File Size: 178kb    Guidance Click here to see more information about the document

Summary of the team's role in ASC



Adult Social Care's Review Team profile
File Size: 23kb    Guidance Click here to see more information about the document

Summary of the work undertaken by the Review Team in ASC



Adult Social Care's Reablement team profile
File Size: 21kb    Guidance Click here to see more information about the document

Profile of what the team does



ASC Complaint Reporting Form
File Size: 123kb    Guidance Click here to see more information about the document

To be completed by anyone who would like to submit a complaint about an Adult Social Care service or member of staff.



Application to transfer property from Council Tax to Business Rates
File Size: 223kb    Guidance Click here to see more information about the document

Form to be completed when requesting for a property to be transferred from Council Tax to Business Rates



Access Fund Programme Evaluation 2018/19
File Size: 2mb    Report Click here to see more information about the document

Transforming Travel on the Isle of Wight: Transition to Transformation.

Sustainable Transport Access Fund programme evaluation 2018/19



Adult Community Learning Spring 2020 Brochure
File Size: 5mb    Guidance Click here to see more information about the document

This brochure details the courses currently available through the Adult Community Learning Service.

This includes a range of arts, crafts and well-being topics, English, maths and computing qualifications and opportunities to try some of our courses as taster workshops to see if you would like to take the subject further.



ASC Advocacy Report 2020
File Size: 2mb    Report Click here to see more information about the document

This report contains the results of a period of public consultation on the independent advocacy service, which ran from 7 October 2019 to 15 November 2019.



Adult Community Learning Grant Funding Prospectus 2020_21
File Size: 232kb    Guidance Click here to see more information about the document

The Isle of Wight Council’s Adult Community Learning Service has published a new Grant Funding Prospectus for the 2020/21 Academic Year.

Bids are invited for grant-funding worth up to £40,000 from voluntary and community groups, as well as any enterprise that will use funding to deliver services that widen access to adult learning opportunities.



ASC Third Party Top Up Factsheet (Adult Social Care)
File Size: 99kb    Key Document Click here to see more information about the document

This Factsheet is intended to help anyone who needs information on Third Party Top Ups.

















Annual Governance Statement 2019-20 PDF
File Size: 303kb    Report Click here to see more information about the document

Annual Governance Statement 2019-20 PDF



AGS Appendix A 2019-20
File Size: 227kb    Report Click here to see more information about the document

AGS Appendix A 2019-20



AGS Appendix B 2019-20
File Size: 331kb    Report Click here to see more information about the document

AGS Appendix B 2019-20



ASC Intimate Care Protocol
File Size: 142kb    Guidance Click here to see more information about the document

Residential homes and respite units adhere to the Intimate Care Protocol to deliver personal care.



ASC Handling of Medication in a Residential Care Setting Policy
File Size: 156kb    Key Document Click here to see more information about the document

The Isle of Wight Council’s Handling Medications in a Residential Care Setting Policy forms an essential part of local health and care systems risk and medicines management strategy. The policy provides guidance to all residential care home workers involved in the care and support of adults living in residential care setting and it will be reviewed on an annual basis. The IWC have an internal practice guideline that supports this policy and employees in practice in residential care settings.