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Job SummaryTerms & Conditions
Clerical Assistant Ref: 50065125

Westridge Business Centre, Ryde / Remote working

Grade 3, £18,933.00 to £19,184.00 per annum

Contact: Telephone 823134 or email callcentre@iow.gov.uk if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

Vacancy Reference: 50065125

Closing Date: 16/04/2021

Hours:  37 hours per week

Contract Type: Fixed term appointment for 12 months 

 

The Council is looking to recruit a Clerical Assistant to participate in processing of Housing Benefit and Local Council Tax Support Claims.

 

Dealing with customer enquiries and correspondence ensuring efficiency and accountability whilst adhering to relevant legislative provisions, council policy and financial regulations. Previous experience working in a fast-paced office environment is desirable.

 

The role is based within the Business Centre, Westridge, Ryde, although we are currently working from home.

 

The main duties of the role include administration of Housing Benefit and Local Council Tax Support as well as Council Tax - dealing with queries via telephone, in writing and email making decisions in line with government legislation and council policy.

 

For further information or an informal discussion please contact Erin Rhodes, on 01983 821000 (Ext 5952).

 

Find out more about working for the Isle of Wight Council and living on the Island here.

 

This council and its schools recruit according to the council’s Safer Recruitment policy and are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share in this commitment.

 

The Isle of Wight Council protects its employees from discrimination, we actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.  The Isle of Wight Council is an equal opportunities employer and is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

 

In addition to the above, the Isle of Wight Council is a Disability Confident Employer. This means that providing an individual meets the basic essential requirements of the advertised role and have declared themselves as disabled, they will be offered an opportunity for an interview within the council.

 

In the interests of efficiency and economy, no further communication will be sent to you unless you reach the final shortlist. This means that if you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion.

 

Closing Date : 16 April 2021