Isle of Wight Council

Pensions Administration Team

How to Apply
Option 1

An online application form is available for this vacancy: Online Application You are strongly advised to print these Guidance Notes before completing an Online Application form: Guidance Notes

Option 2

A downloadable application form is not available for this vacancy.

Job Packs
Trainee Pensions Officer (Ref: 2023_144)

County Hall, High Street, Newport, Isle of Wight, PO30 1UD

Grade: 4 – 6, £21,575 to £24,054 per annum

Contact: For further information or an informal discussion, please contact Matthew Collier at 01983 821000 ext. 8854

Vacancy Reference: 2023_144

Closing Date: 15/02/2023

Contract Type: Permanent

Hours: 37 per week

Do you understand the importance of attention to detail and great communication?  Do you have an interest in the world of Financial Service? Could you support us in ensuring that we reliably and accurately deliver the Local Government Pension Scheme for the Isle of Wight Council Pension Fund?

If you are a dedicated and enthusiastic individual looking for your next career move, we’d like to invite you to train to become a Pensions Administration Officer. The role will be a hybrid role requiring you to work from home or in the office as required.

What will I do?

In our friendly, professional, and highly motivated pensions team you’ll be given the skills you’ll need to take on a variety of detailed tasks including;


• Ensuring data collection is accurate

• Conducting a range of different LGPS pension calculations

• Liaising regularly with eligible employers of the fund to obtain correct information

• Challenging employers over completeness of data

• Ensuring pension entitlements and calculations are compliant (under LGPS regulations set out by the Pensions Regulator and the Pensions Act).

• The calculation and payment of pension benefits to all scheme members

• Checking new staff documents, contractual changes, leavers and refunds to ensure records are accurate.

• Eventually you’ll learn to process all retirement types, pension estimates, transfers, death casework and aggregations.


What skills do I need to apply?

To succeed in the role of Pensions Administration Officer, you’ll need excellent Microsoft skills including the use of Excel, Outlook and Teams. 

You’ll need to possess good numerical aptitude and have the ability to learn and keep up to date with complex and ever-changing scheme regulations. 
It’s vital that you are customer-focused with good communication skills to successfully engage with a wide variety of people every day and you’ll need be flexible and adaptable in your approach to work.


What will I earn?

This is a career development role, so dependent on your knowledge and experience you could join the team at grade 4 (starting salary of £21,575 per year) and then move through grades 5 and 6 (£24,054 per year) taking on more complicated work as you move up the grades until you can accurately complete all grade tasks under minimal supervision.

You must have experience of working in an office environment and have excellent oral and written communication skills as you will be required to explain technical matters to all types of scheme members and employers. 

As well as being a great place to work and the opportunity to enrol in the Local Government pension scheme yourself, we also offer a competitive reward and benefit package, including:


• Generous annual leave entitlement of 32 days per year, PLUS all public holidays

• A relocation scheme of up to £8,000 (subject to qualifying criteria)

• Local and national staff discounts & benefits schemes

• Solent ferry travel discounts via Red Funnel, Wightlink & Hovertravel

• Island bus network discount

• Staff parking permit scheme

• Cycle to work scheme

• Access to a national public sector benefits scheme

• Discounted island sports & leisure gym membership

• Access to private health care packages

• Employee Assistance programme to support with Mental Health and Wellbeing

• Salary Sacrifice options

• Additional Voluntary Contributions (AVC) pension scheme


How do I apply?

To take advantage of this fantastic career opportunity, look at full job summary (in the application pack) and apply online or for further information and an informal discussion, please contact Matthew Collier our Pensions Manager at 01983 821000 ext. 8854 or email 

What is the process after submitting your application?

Candidates will be shortlisted, and the successful applicants will be invited for an interview followed by a comprehension and numeracy test. If you are the successful candidate, after the interview, you will be asked to supply two references and we will also require you to complete a pre-employment questionnaire to help us understand and support you with any needs you may have to perform the role.

We look forward to hearing from you!

Find out more about working for the Isle of Wight Council and living on the Island here.

A relocation scheme of up to £8,000 is available to new employees subject to qualifying criteria. Further details are available upon request.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a
Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.

Closing Date: 15th February 2023